Build reusable shift note templates with the exact fields you need then they load automatically in the mobile app the moment staff open a shift note for that client.
Trusted by leading providers
Without a template, shift note quality depends on whoever's writing it. A template fixes that: staff fill in the same defined fields every time, for that client, whether it's their first shift with them or their fiftieth.
Text, Select, Date, Checkbox, Phone, Checklist, Email, Multi-Select, Number, Location, Time, Rating, and URL.
Create fields, build a template, staff fill it in the app.
Each client's profile carries its own shift note template.
Build reusable templates that appear inside the staff mobile app when completing a shift note. Define exactly which fields staff must fill in — ensuring consistent, compliant documentation across your whole team.
When a staff member opens a shift note on their phone, the matching template loads automatically, no setup, no guessing which fields apply to this client.
Mandatory prompts trigger directly in the mobile app when a shift ends. Handover notes and vital observations are structured, validated, and linked to the participant's timeline instantly.
Prevents empty or incomplete handovers by requiring critical checks before a shift can be marked complete.
Auto-loads the exact template mapped to each participant profile—no manual searching or worker guesswork.
Capture exact details with number scales, checklists, dropdowns, body charts, ratings, and time stamps.
Automatically flag de-escalations, PRN administration, or critical behavioural changes directly to care coordinators.
Notes published from the mobile app log immediately to the participant’s record for real-time team visibility.
Maintain a tamper-evident, timestamped trail of care delivery aligned directly with NDIS Practice Standards.
When a support worker completes a shift or taps "Shift Notes" on their mobile app, Imploy automatically loads the template assigned to that specific client or shift type. Workers don’t need to browse templates or guess what information is required—the right fields appear instantly.
Yes. You can assign unique templates to individual participants or service types. For example, a participant requiring complex physical care can have templates with vital sign logs and medication checkboxes, while a community access shift can prompt for goal progression and transport details.
Yes. You can set any field—such as medication administration, wellbeing ratings, or incident summaries—as mandatory. Workers will not be able to finalise and submit the shift note until those required details are completed, eliminating empty handovers.
Yes. Admin users can update, reorder, or add new fields to existing templates at any time from your settings. Any changes apply immediately to upcoming shifts without affecting historical shift notes already logged in client records.
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