Enterprise is open to any NDIS or home care provider. We tailor every feature, build custom workflows, and deploy a dedicated instance — plus a setup package starting from $15,000 that covers everything from discovery to go-live.
Request feature and we build them into your instance. Whether it's a custom intake form, specialty-specific rostering logic, or a unique compliance checklist — your team's needs go directly onto our build queue. No waiting for a general product roadmap.
Dedicated sessions with your clinical and operations teams. We document every workflow, integration need, and custom feature requirement before a single line of code is written.
Your own isolated imploy environment — separate infrastructure, database, and subdomain. Zero shared tenancy. Your data, your control.
Bespoke features built for your specific workflows — whether that's a custom intake module, specialty-specific rostering logic, or a proprietary compliance checklist.
We can assist migration from your existing system and connect imploy to your accounting, PRODA, and any other tools you rely on. Zero-downtime migration strategy.
Free group training for teams upto 40. Remote training for all user roles with on-site training on request, with our team on standby for your first week live.
Your dedicated Account Manager, priority support SLA, and quarterly business reviews. Direct line — no generic helpdesk queues.
Enterprise starts from a $15,000 setup fee covering your full deployment, custom build, and onboarding. Monthly per-user pricing is scoped after your discovery session.
Most Enterprise deployments are live within 4–6 weeks from the discovery call. Timelines vary depending on the complexity of custom features, number of integrations, and size of your team. We'll give you a firm timeline in the scoping proposal before you commit.
Yes — on demand feature requests are ongoing, not just during onboarding. Submit a request through your account manager and it goes directly onto our build queue. Enterprise clients get priority over general roadmap items.
You get a fully dedicated instance — your own servers, your own database, your own subdomain. No shared tenancy with other imploy customers. This also means you control when updates are applied to your environment.
Enterprise is open to any size provider. A 10-person NDIS provider who needs custom workflows or white labelling is just as valid an Enterprise customer as a 500-staff home care group. Setup starts from $15,000 and covers the same core deliverables regardless of size — monthly pricing then scales to your actual user count.
Enterprise clients get priority support with faster response SLAs than Standard and Premium plans, plus quarterly business reviews with your account team. For urgent issues, you have a direct line — not a general helpdesk queue.
Yes, Imploy is fully compliant. Your data is stored locally in Australia on Microsoft Azure servers, which hold top-tier ISO 27001 certification for information security management. We guarantee strict data sovereignty — your data will never leave Australia.
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