Yes. Our Starter Plan is free forever, with:
It’s ideal for small teams or new providers who want to get their home care business up and running without upfront costs.
Yes! We offer a 7-day free trial with full access to every feature.
Explore the entire platform, test your workflows, and see how Imploy fits your business, no credit card required.
Yes! If you’re on the Premium Plan and have 25 or more user, you’ll receive:
We’ll make sure your entire team knows exactly how to use Imploy from day one at no extra cost.
Absolutely! Every plan includes access to demo calls, chat support and step-by-step walk-through guides to help you get started quickly.
Your subscription will automatically be downgraded to a FREE plan for upto 5 users. If you have more than 5 users, you can only access your first 5 added users. However, you can have unlimited clients.
Billing is done by one user (the account owner) on behalf of the entire company. You choose either a monthly plan ($19/user/month) or a yearly plan ($17/user/month, billed as $204/user/year).
Your billing cycle starts on the date you sign up. For example, if you sign up on March 20, your billing date is the 20th of every month (monthly) or March 20 every year (yearly).
No, all prices shown are exclusive of taxes.
Yes, administrators and managers are counted as paid users and require a license. Your selected subscription plan applies to all users across the entire account to ensure everyone has access to the same features.
On a monthly plan, the new user is charged based on the remaining days in the current cycle, billed at your next billing date.On a yearly plan, the charge for the new user covers the remaining days in your current year and is billed at the end of the month in which they were added. For example, if your yearly cycle runs March 20, 2025 – March 20, 2026 and you add a user on April 1, the charge is processed on April 20, 2025.
Yes. Every user has a 30-day minimum from the date they are added, on both monthly and yearly plans. You will be charged for at least 30 days even if the user is archived before that.
The user is charged for the full billing cycle in which they were active. No credit is issued for monthly plans — billing simply stops at the end of that cycle and the user is not charged in the next one.If the user was added mid-cycle and has not yet reached 30 days by the end of the cycle, the remaining days to reach the 30-day minimum are carried into the next billing cycle and charged then. After that, billing stops.
It depends on how long the user has been active:Under 30 days active — you are charged for the full 30-day minimum only. The remaining prepaid days beyond day 30 are credited to your account balance.
Over 30 days active — the remaining prepaid days in the year are credited to your account balance immediately.
Credits go to your company-level account balance and are automatically applied to your next invoice before any charge is made to your payment method.
You can archive them in the system at any time, but the 30-day minimum billing still applies. On a monthly plan, you will be charged for the full billing cycle. On a yearly plan, you will only be credited for days beyond day 30.
If the user is unarchived within the same billing cycle they were archived in, there is no additional charge — they are already paid up for that cycle. If they are unarchived in a new billing cycle, they are treated as a new add and charged for the remaining days in that new cycle, billed at the next billing date. The 30-day minimum restarts from the unarchive date.
A charge is calculated from the unarchive date to the end of your current year. Your account credit balance is applied first, and only the remainder is charged to your payment method. The 30-day minimum restarts from the unarchive date.
No. When you archived that user, unused days were credited to your account balance. That credit is automatically applied first when you unarchive, reducing or eliminating the new charge.
Your account remains active until the end of your current paid period — end of your billing cycle (monthly) or end of your year (yearly). No further charges are made after that.
Yes. The switch takes effect at your next billing date. Just a quick reminder that we don't provide refunds for the unused days left in your current month, so you can make the most of your existing benefits until the new plan begins.
Yes, but only at your yearly renewal date. You cannot switch mid-year.
Here’s how Imploy is helping teams across Australia improve operations, boost productivity, and stay compliant.
“Imploy has changed the way our team works"
Before Imploy, managing multiple locations and client's was a challenge. Now, we’ve streamlined management and boosted our delivery of care by 41%.
"A game changer for our operations."
Since switching to imploy, our admin load has dropped dramatically. Rostering is now simple, invoicing happens automatically, and our support workers love the mobile app.
“Compliance is finally stress free”
NDIS audits used to take weeks of manual work. Imploy automated the process, cutting our prep time by 60% and giving us total confidence in our data.
“The mobile app empowers our entire team”
We used to struggle with paper notes and missed updates. Now, everything is in the app. Missed shifts have dropped to zero, and staff satisfaction is at an all-time high.
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Get ready to experience how AI can transform the way you work,and unlock smarter, more efficient workflows.
