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Imploy vs. VisualCare: Is It Time for an Upgrade?

VisualCare built the standard, but Imploy is setting the new pace. Compare the established legacy platform against the AI-powered future of NDIS management.

Trusted by leading providers

Built for NDIS & HCP Providers

Purpose-built for Australian providers. Every feature, from claim codes to compliance logic, matches NDIS and HCP workflows. No workarounds. No custom setups. Just tools that work.

Staff Compliance, Automated

All worker documents live in one platform: qualifications, police checks, training, certifications. Non-compliant staff can't be rostered. Every shift meets audit requirements automatically.

Real-Time Hour Tracking

Monitor each client's weekly service hours instantly. Automatic alerts flag under-delivery and budget limits before you overspend. Stay compliant, stay funded.

Next-Gen AI Rostering

Stop the scheduling scramble. Our AI Vacant Shift tool automatically rates and suggests the perfect carer for every open spot. Reduce admin fatigue, eliminate conflicts, and ensure the right fit every time.

Supplier Management, Centralised

Track external agencies and subcontractors from one dashboard. Hours, invoices, and compliance all in one place. No spreadsheets. No paperwork chase.

Task Management, Integrated

Assign tasks with attachments, deadlines, and financial tracking built in. Upload documents, set price guides, track progress, all without leaving the platform.

VisualCare’s features and beyond, all in Imploy

See how VisualCare’s Premium plan compares with Imploy’s.

Category
Imploy Premium ($19)
VisualCare Premium ($65)
Free Forever Plan
Free Trial
Min. number of users
1
N/A
Mobile App
Client & Family App
Sites / Support Independent Living (SIL)
Rostering
AI-Powered Shift Recommendations
Automated Shift Compliance
Shift Pool
Invite only
Built-in employee records
Support at Home Feature
AI Shift Notes
Progress Notes & Documentation
Securely organised and stored
Basic
Integrated Task Management
Incident Management
Sales CRM
Integrated Supplier Management
Suppliers Portal
Timesheets and Payroll
Single Touch Payroll
Coming April 2026
Proda Integration
API/Upload
Invoice Generation
Accounting Integrations
Country
Australia
Australia

Disclaimer: The data in this comparison is drawn from public sources and user feedback as of August 2025. We strive to ensure all comparisons are factual, fair, and evidence-based. Imploy is not affiliated with, nor endorsed by, VisualCare. We mention them solely to provide a helpful comparison for potential customers. If you represent VisualCare and identify any inaccuracies, please reach out to us—we welcome the opportunity to review and correct our information.

For full details on Imploy’s features and costs, please visit our pricing page.

Meet the Imploy Starter Plan for up-to 5 users

Run your growing team for free

Get started today

AI oversight means less admin work

Stop drowning in spreadsheets and manual phone calls. Imploy’s new AI capabilities work in the background to fill shifts, ensure compliance, and match the perfect support worker to every client automatically.

Try Imploy AI

AI Vacant Shift Manager

Identify eligible staff based on suitability and location. Broadcast vacancies to the right team via the mobile app's shift pool.

AI Shift Note Monitoring

Automatically track keywords in shift notes to rate issue severity, with automatic tracking and notifying of risks identidfied.

AI Note Improvement

Enhance your note-taking with AI by refining and organising content for clarity and relevance, ensuring details are highlighted.

AI Compliance Oversight

Releasing soon, gather client data & reports to create summaries that can be exported into shareable links for staff & families.  

Frequently asked questions

What is the biggest difference between Imploy and VisualCare?

While both platforms handle NDIS compliance and rostering, the core difference is accessibility and technology. VisualCare is a traditional, enterprise-focused system that often requires significant training and setup. Imploy is a "modern-stack" platform built with AI-first workflows, designed to be intuitive enough for anyone to use immediately with transparent, scalable pricing.

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VisualCare requires a quote. How does Imploy’s pricing work?

We believe in transparency. Unlike VisualCare, which often requires you to book a sales demo just to get a price, Imploy offers clear, published pricing tiers, including a Free Forever plan for smaller providers. You can sign up, onboard, and start rostering today without negotiating a contract.

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What does "AI-Powered" actually mean for my business?

VisualCare uses standard "rule-based" software, it does exactly what you type into it. Imploy uses Generative AI to actively help you work faster. This means our system can draft shift notes for workers, automatically recommend the best staff for a shift based on complex matching, and spot roster gaps instantly. It’s like having an extra admin assistant on your team.

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Can I try the platform before I commit?

With Imploy, yes. We offer a Free Trial so you can test the rostering and compliance tools with your real data. VisualCare typically does not offer a self-serve free trial; you generally have to go through a sales process to see the system in action.

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Experience the Imploy difference with AI

Get ready to experience how AI can transform the way you work,and unlock smarter, more efficient workflows.