Empowering Support Coordinators. Achieve Better Outcomes.

Manage caseloads, track NDIS budgets, and connect participants with the right providers. Streamline your workflow so you can focus on supporting your clients.

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Complete Caseload Visibility

Get a clear view of every participant you support. Monitor plan dates, goals, and funding utilization in real time without complex spreadsheets.

Simplified Provider Collaboration

Coordinate care seamlessly. Connect with providers, manage referrals, and ensure clients get the support they need without bottlenecks.

NDIS Compliance Made Easy

Keep your documentation audit-ready. Store case notes and incident reports securely, and generate progress reports for the NDIS with ease.

PROVEN IMPACT

Drive efficiency and better outcomes.

15h+

Saved weekly on admin tasks

100%

Audit-ready documentation

20%

Increase in billable hours captured

24/7

Real-time budget
visibility

Stay on top of funding

Smart Budget Tracking

Never let a budget overrun catch you by surprise. Track allocated funds against spent amounts for every participant.

Documentation that flows

Efficient Case Notes

Write and organize case notes quickly using our intuitive system. Tag notes by category or goal to keep participant records

Capture every minute

Manage Billable Hours & NDIS Claims

Ensure you are paid for the work you do. Track billable and non-billable hours against specific line items to streamline your invoicing process.

The Imploy Difference :
Built for Support Coordinators

Support coordination requires balancing relationships, budgets, and compliance. Imploy brings these elements together in one platform to reduce your administrative load.

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Give your team the tools they need.

Empower your workforce on the go. Clock in, check schedules, and manage care notes from anywhere. Available for iOS and Android.

Real Stories from Real Users

Hear how Imploy is helping Support Coordinators across Australia improve operations, boost productivity, and stay compliant.

"Imploy gives us instant visibility over participant budgets and plan utilization. We no longer worry about overspending or manual calculations. It’s the clarity our team needed."

Lachlan Kelly

Director, Opal Horizon Coordination

"Finally, a system that works for coordinators. Managing NDIS plans is simple, invoices generate automatically, and the interface is incredibly intuitive. It’s streamlined our entire operation from day one."

Noah Wright

Founder, Paperbark Community Link

"Managing large caseloads felt overwhelming until we switched to Imploy. The automated workflows for reporting and plan reviews are a lifesaver. We have reduced our manual data entry significantly and finally feel in control of our day."

Jack Thompson

Team Leader, Southern Cross Connect

"Imploy is the partner our agency needed to scale. It handles complex NDIS compliance in the background so we don't have to. Our team loves the intuitive interface, and our administrative overhead has dropped dramatically overnight."

Harper Evans

Founder, Gold Wattle Support

Frequently asked questions

Got questions? These FAQs are here to give you quick answers.

Do you offer support for independent Support Coordinators?

Yes! Whether you are a solo operator or a large agency, Imploy scales to fit your needs. Our features are designed to be accessible for independents who need an all-in-one solution to run their business, as well as larger teams requiring robust rostering and HR tools.

Can I track my participants' NDIS budget usage?

Absolutely. Imploy provides a clear dashboard of your participants' funding. You can view budget utilization at a glance and generate expenditure reports for plan reviews.

Is Imploy compliant with NDIS Practice Standards?

Yes. Our platform is built to support your compliance obligations. From secure record-keeping and mandatory data reporting to audit-ready case notes and incident management workflows, we provide the digital framework you need to meet Quality and Safeguards Commission requirements with confidence.

Can I manage my team’s caseloads?

Definitely. For agencies, Imploy offers a comprehensive team view. You can assign participants to specific coordinators and monitor caseload capacity. This ensures equitable work distribution and helps you scale your operations sustainably.

Is my client data secure?

Security is our priority. Imploy adheres to strict Australian privacy laws and data sovereignty requirements. Your participants' sensitive information is protected with rigorous encryption and role-based access controls, ensuring only authorized personnel can view specific files.

How does Imploy help me maximize my billable hours?

Imploy streamlines your workflow by linking your case notes directly to your billing. You can easily convert support activities into billable line items, ensuring you capture every minute of work without the double handling.