Support Coordinators Achieveing Better Outcomes.
Manage caseloads, track NDIS budgets, and connect participants with the right providers. Streamline your workflow so you can focus on supporting your clients.
Get a clear view of every participant support plan dates, goals, and funding
Request updates from other coordinators, or team members for client information.
Store notes, incident reports, and documents securely, all in one place.
Drive efficiency and better outcomes.
Saved weekly on admin tasks
Audit-ready documentation
Increase in billable hours captured
Real-time budget visibility
Manage Billable Hours
Ensure you are paid for the work you do. Track billable and non-billable hours against specific line items to streamline your invoicing process.
Efficient Case Notes
Write and organise case notes quickly using our intuitive system. Tag notes by category or goal to keep participant records
Smart Budget Tracking
Never let a budget overrun catch you by surprise. Track allocated funds against spent amounts for every participant.
Give your team the tools they need on the road, with quick access.
Empower your workforce on the go. Clock in, check schedules, and manage care notes from anywhere. Available for iOS and Android.
Real Stories from Real Users
Hear how Imploy is helping Support Coordinators across Australia improve operations, boost productivity, and stay compliant.
Frequently asked questions
Do you offer support for independent Support Coordinators?
Yes! Whether you are a solo operator or a large agency, Imploy scales to fit your needs. Our features are designed to be accessible for independents who need an all-in-one solution to run their business, as well as larger teams requiring robust rostering and HR tools.
Can I track my participants' NDIS budget usage?
Absolutely. Imploy provides a clear dashboard of your participants' funding. You can view budget utilization at a glance and generate expenditure reports for plan reviews.
Is Imploy compliant with NDIS Practice Standards?
Yes. Our platform is built to support your compliance obligations. From secure record-keeping and mandatory data reporting to audit-ready case notes and incident management workflows, we provide the digital framework you need to meet Quality and Safeguards Commission requirements with confidence.
Can I manage my team’s caseloads?
Definitely. For providers, Imploy offers a comprehensive team view. You can assign participants to specific coordinators and monitor caseload capacity. This ensures equitable work distribution and helps you scale your operations sustainably.
Is my client data secure?
Security is our priority. Imploy adheres to strict Australian privacy laws and data sovereignty requirements. Your participants' sensitive information is protected with rigorous encryption and role-based access controls, ensuring only authorized personnel can view specific files.
How does Imploy help me maximise my billable hours?
Imploy streamlines your workflow by linking your case notes directly to your billing. You can easily convert support activities into billable line items, ensuring you capture every minute of work without the double handling.
