Top 5 Tanda Alternatives for NDIS Providers in 2025

Tanda has earned a reputation as a reliable workforce management platform in Australia. With tools for rostering, payroll integration, time tracking, and award interpretation, it’s a solid choice for industries like hospitality, retail, and healthcare.

But when it comes to the unique needs of NDIS providers, Tanda falls short. It doesn’t offer NDIS invoicing, support item coding, or MyPlace portal compliance - all essential for delivering care while staying compliant.

If you’re an NDIS provider searching for a better fit, here are the top 5 Tanda alternatives designed with NDIS requirements in mind.

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Why NDIS Providers Need More than Tanda?

Tanda is a proven workforce management tool for industries like hospitality and retail, but many NDIS providers eventually look for alternatives. Here’s why:

• Tanda does not support NDIS invoicing, which means providers cannot generate compliant invoices or bulk claims through the MyPlace portal.
• It has limited client management features, as the system is designed around staff rostering rather than participant records, care plans, progress notes, or guardian communication.
• Compliance management is incomplete, since Tanda focuses on payroll award interpretation but does not track staff certifications, training, or NDIS-specific requirements.
• NDIS-specific features are missing, including support item coding, shift-linked care notes, and reporting designed for NDIS audits.
• Providers face integration overload, because Tanda requires multiple add-ons or external systems for invoicing, CRM, and compliance tracking, which increases costs and complexity.
• There are no AI-powered tools available, which means providers miss out on automation features such as smart rostering, predictive compliance checks, note enhancements, and streamlined admin workflows that are becoming standard in newer platforms.

Top 5 Tanda Alternatives for NDIS Providers

1. imploy (Best All-in-One for NDIS Providers)

imploy is a next-generation care management platform designed specifically for NDIS and aged care providers. It goes beyond workforce management to deliver everything providers need in one place.

Key Features:

• Care Management: Centralised system to store client records, update care plans, and track progress over time.
• Smart Rostering: Quickly assign and adjust shifts using a visual drag-and-drop interface, with real-time availability and last-minute flexibility.
• Mobile App: Support workers can view rosters, record notes, and check in/out of shifts directly from their phones.
• Payroll & Invoicing: Integrated with Xero, PRODA, and STP for faster billing, timesheet processing, and payroll management.
• Compliance Tools: Automatic alerts for expiring documentation, incident logging, and staff screening to maintain regulatory compliance.
• CRM & Enquiries: In-built customer relationship tools for handling leads, tracking referrals, and simplifying onboarding.
• Supplier Portal: Manage third-party providers, track external services, and streamline documentation in one platform.
• Real-Time Reporting: Interactive dashboards to monitor service delivery, track budget usage, and analyse funding in real time.
• AI Features:
  - Smart Shift Matching: Automatically assigns the most suitable support worker based on client needs, location, skills, availability, and care continuity - reducing travel and improving consistency.
  - Intelligent Note Enhancement: Transforms rough shift notes into clear, compliant summaries by improving language and highlighting key observations.

Pros:

• Built for NDIS and aged care workflows.
• Extremely user-friendly.
• Responsive, local customer support.
• Affordable and scalable for teams of all sizes.
• Smart rostering with real-time updates.
• Dedicated mobile app for support workers.
• Supplier and payroll tools to manage external services.

Cons:

• Newer platform, still expanding third-party integrations

Pricing:

• Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
• Team Plan: $13 per user/month.
• Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.

2. ShiftCare

ShiftCare is a care management platform for disability, aged care, and allied health providers, offering key features like rostering, NDIS billing, progress notes, and mobile apps for staff and families. It also integrates with Xero, MYOB, and QuickBooks for accounting.

Key Features:

• Smart Scheduling & Rostering: Easily manages shifts with drag-and-drop scheduling, recurring rosters, and staff-client matching to avoid overlaps and ensure compliance.
• Integrated Invoicing & Accounting: Automatically generates invoices linked to care delivery and sync with platforms like Xero, QuickBooks, and MYOB.
• Mobile Caregiver App: Care staff can access schedules, clock in/out with GPS, and submit care notes and expenses from their smartphones.
• Compliance & Documentation Tools: Records care note, track incidents, and manage staff credentials in real time with HIPAA-compliant templates.
• Client & Family Portal: Families can securely view care schedules, progress notes, and invoices through the ShiftCare Connect portal.
  

Pros:

• Strong rostering and scheduling.
• Dedicated mobile app.
• Seamless integration with Xero, MYOB.
• Affordable entry-level pricing.
  

Cons:

• Limited Custom Reporting & Analytics.
• Basic Incident & Compliance Tools.
• No Single Touch Payroll.
• No built-in PRODA Integration.

Pricing:

• Basic Plan: $8 per user/month.
• Professional Plan: $13 per user/month.‍
• Premium Plan: $20 per user/month.
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3. Nookal

Nookal is a practice management software that helps clinics manage patient bookings and documentation. Backed by powerful AI-assisted tools, it streamlines documentation, automates workflows, and boosts efficiency so practitioners can focus more on patient care.

Key Features:

• Appointment Scheduling & Online Bookings: Offers flexible calendar management, group class scheduling, online bookings, and built-in client reminders via SMS or email to minimise no-shows.
• Clinical AI & Notes: Features AI-powered voice-to-text transcription, AI Scribe tools with playback, approval workflows, and auto-filing into templates for faster, more accurate clinical documentation.
• Invoicing & Integrations: Generates invoices directly from appointments and integrates with finance, payment, claims, and telehealth systems for streamlined billing workflows.
• Reporting & Analytics: Offers real-time dashboards, occupancy trends, clinician performance charts, and customizable reports for financials, marketing, and operations.
• Digital Intake Forms: Customisable, fully branded registration forms that patients fill out before appointments and which integrate directly into the patient record.

Pros:

• Specialised for Allied Health.
• AI-Enhanced Clinical Documentation.
• Online service booking.
• Clinical notes with customizable templates.
  

Cons:

• No mobile app for staff.
• No advanced AI tools.
• No single touch payroll.
• No direct PRODA integration.

Pricing:

• ‍Starts from : $55 for 1 user/month.
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4. HPA Plus

HPA Plus is a comprehensive care management platform tailored for NDIS and aged care providers. It simplifies day-to-day operations by automating workflows, offering secure cloud access, and integrating seamlessly with key systems like NDIA, Xero, and HICAPS. Designed to improve efficiency, HPA Plus supports providers with everything from rostering and billing to compliance management.

Key Features:

• Client & Case Management: Keep all essential client information in one place, including care plans, progress notes, goals, and documentation.
• Smart Rostering & Time Tracking: Schedule shifts, manage staff expenses, and track time with ease through both web and mobile platforms.
• Automated Invoicing & Billing: Generate invoices across multiple devices, with full support for NDIS price guide updates and billing based on progress notes.
• Compliance & Document Management: Store and manage compliance documents securely for clients, staff, and operations with centralised uploads.
• Integrations & API Access: Integrates with Xero, HICAPS, and NDIA, with built-in API for custom system connections.

Pros:

• NDIS and aged care ready.
• Affordable and scalable for teams of all sizes.
• Fully cloud-based with multi-device accessibility.
• Helps automate routine workflows.

Cons:

• Interface can feel outdated.
• User experience is less intuitive.
• Onboarding and training may take longer.

Pricing:

• Unrestricted Features Plan: $5 per user/month for 41-80 users.
• Unrestricted Features Plan: $8.4 per user/month for 1-5 users.
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5. SupportAbililty

SupportAbility is a cloud-based, Australian-designed platform tailored for NDIS service providers. It streamlines client management, service delivery, compliance, and billing within a single integrated system.

Key Features:

• Mobile Accessibility: Available on iOS and Android, the app empowers staff to stay connected, with tools for rostering, check-ins, and case notes from anywhere.
• NDIS Invoicing & Claims: Built-in AUD price guides, finance system integrations, bulk payment request generation, invoicing exports, and real-time budget utilization tracking.
• Advanced Reporting: Powerful search-driven reporting capabilities for funding statements, goal progress, compliance documentation, client risk insights, and more
• Staff Management & HR Features: Supports rostering, documentation, tracking of staff progress and qualifications, aiding both care delivery and internal HR needs.
  

Pros:

• Targeted for NDIS Providers.
• Efficient Billing & Funding Oversight.
• Strong Mobility.
• Data-Driven Reporting.
  

Cons:

• No AI features.
• No Single Touch Payroll Integration.
• No Transparent Pricing.
  

Pricing:

• Custom Pricing - provided on request by SupportAbility.
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Comparison Table

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Why imploy is the Best Alternative?

While ShiftCare, SupportAbility, Nookal, and HPA Plus all offer valuable tools for NDIS providers, imploy stands out as the most complete solution.

Here’s why:

• Purpose-built for NDIS: Unlike generic workforce tools like Tanda, imploy was created with NDIS compliance at its core.
• All-in-one platform: From rostering and timesheets to invoicing, CRM, and compliance, everything lives in one place.
• Smarter workflows: AI automation reduces manual admin, freeing up time for care delivery.
• Scalable for all providers: Whether you’re a small team or a large provider, imploy adapts to your needs.
• Better value: With integrated features, providers avoid paying for multiple separate systems.

For providers who want simplicity, compliance, and efficiency - imploy is the clear choice.

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Final Thoughts

Tanda is a great tool for general workforce management, but it doesn’t meet the specific needs of NDIS providers. If you’re looking for a platform that supports invoicing, compliance, rostering, and client management, these five alternatives are worth considering.

Among them, imploy is the best all-in-one solution for NDIS providers who want to simplify operations, stay compliant, and focus on delivering quality care.
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FAQs

1. Why do NDIS providers need alternatives to Tanda?
NDIS providers require features like NDIS-compliant invoicing, support item coding, MyPlace portal integration, and client management. Tanda lacks these capabilities, making it necessary for providers to explore purpose-built alternatives.

2. Does imploy offer mobile access for support workers?
Yes. imploy provides superior mobile access, allowing workers to manage shifts, log notes, and update care tasks from any device in real time. This is a core feature, not a paid extra.

3. Does imploy integrate with NDIS and PRODA requirements?
Yes. imploy is purpose-built for Australian care providers, with direct PRODA integration, automatic updates to NDIS price guides, and tools to keep providers audit-ready at all times.

4. Are these platforms cloud-based and secure?
All five alternatives are cloud-hosted, with encrypted storage, automatic backups, and multi-device access, ensuring data security and accessibility.

5. How easy is it to transition from Tanda to one of these alternatives?
Most platforms provide onboarding support, training, and migration tools. imploy and ShiftCare, in particular, offer dedicated support teams to help import staff, client data, and rosters for a smooth transition.

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