Top 5 Astalty Alternatives for NDIS Providers in Australia

As the NDIS landscape continues to evolve, providers need software that’s not just functional, but built to scale, automate, and stay compliant.

Astalty is an Australian-based software platform designed specifically for NDIS support coordinators, offering tools for service tracking, budget management, and streamlined invoicing. Its simple interface helps users stay on top of participant goals, monitor funding usage, and manage provider relationships more efficiently. But many providers are now outgrowing its capabilities.

If you're looking for smarter rostering, payroll compliance, and all-in-one management, this guide will walk you through the top alternatives to Astalty, so you can find the right fit for your business.

Why Look Beyond Astalty?

Astalty is a lightweight platform that serves a specific role: it's excellent for support coordination, with built-in invoicing and price guide tools. But it falls short in key areas many growing providers require:

• No staff rostering or shift scheduling.
• No payroll or SCHADS award automation.
• No mobile app for support workers.
• Limited HR, compliance, and onboarding tools.
• Doesn’t support multi-service or aged care delivery.

If your team is scaling, working in the field, or juggling multiple care types (NDIS, aged care, private billing), you’ll need software that handles more than coordination.
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What to Look for in an Astalty Alternative?

When choosing a more robust platform, keep these features in mind:

• Smart rostering and shift alerts.
• Payroll with SCHADS award automation.
• Document and compliance tracking.
• Mobile tools for support workers.
• NDIS invoice and claim automation.
• HR, onboarding, and workforce visibility.

Also, make sure the provider hosts data securely in Australia and supports NDIS Practice Standards.
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Best Astalty Alternatives

1. imploy - Best All-in-One Alternative

imploy is an Australian-built, all-in-one platform designed for both NDIS and aged care providers. It’s ideal for providers needing more than just billing - combining rostering, compliance, HR, mobile apps, and AI automation.

Key Features:

• Care Management: Centralised system to store client records, update care plans, and track progress over time.
• Smart Rostering: Quickly assign and adjust shifts using a visual drag-and-drop interface, with real-time availability and last-minute flexibility.
• Mobile App: Support workers can view rosters, record notes, and check in/out of shifts directly from their phones.
• Payroll & Invoicing: Integrated with Xero, PRODA, and STP for faster billing, timesheet processing, and payroll management.
• Compliance Tools: Automatic alerts for expiring documentation, incident logging, and staff screening to maintain regulatory compliance.
• CRM & Enquiries: In-built customer relationship tools for handling leads, tracking referrals, and simplifying onboarding.
• Supplier Portal: Manage third-party providers, track external services, and streamline documentation in one platform.
• Real-Time Reporting: Interactive dashboards to monitor service delivery, track budget usage, and analyse funding in real time.
• AI Features:
  
• i) Smart Shift Matching: Uses AI to assign the most suitable support worker based on the client’s needs, staff location, availability, skills, and previous interactions -helping reduce travel time and boost consistency.
• ii) Intelligent Note Enhancement: Refines rough shift notes into clear, well-structured summaries by improving tone, grammar, and extracting key insights -enhancing compliance and communication.

Pros:

• Smart rostering with real-time updates.
• Replaces 4-5 other tools with one unified system.
• Supplier and payroll tools to manage external services.
• Built for compliance with Fair Work Australia and NDIS rules.
• Direct PRODA Integration(coming soon).
• Affordable and scalable for teams of all sizes.
• Dedicated mobile app for support workers.
• Excellent local support.

Cons:

• Feature-rich - some training needed for smaller teams.
• Newer platform, still expanding third-party integrations.

Pricing:

• Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
• Team Plan: $13 per user/month.
• Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.
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2. AlayaCare

AlayaCare is a robust, cloud-based care management solution used globally by over 700 organisations. It seamlessly integrates back-office functions, mobile workforce management, clinical documentation, and operational analytics into a single configurable system.

Key Features:

• Electronic Visit Verification: GPS-based visit tracking for compliance.
• Smart Scheduling: Flexible, multi-location rostering.
• Billing & Payroll: Automates complex financials.
• Staff Compliance: Tracks certifications and training.
• AI Assistant: Auto-summarises notes and guides care.
• Visit Optimiser: Matches staff by skills and location.

Pros:

• Fully integrates back office, mobile apps, clinical tools, and analytics.
• Includes built-in EVV, business intelligence dashboards, and custom clinical features.
• Scalable and suitable for high-acuity or multi-program (e.g., NDIS + aged care) providers.

Cons:

• Higher pricing - less ideal for small or solo providers.
• Clunky user interface.
• No AI Tools.
• Requires time and training to onboard and configure.

Pricing:

To get a precise quote, you must contact AlayaCare directly, as plans are tailored and based on your organisation’s profile and service requirements.
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3. ShiftCare

ShiftCare is a cloud-based, all-in-one care management platform tailored for aged care, disability services, NDIS, and home care providers. Its primary goal is to streamline key operations such as rostering, client documentation, invoicing, HR tasks, and team communication - within a single intuitive system.

Key Features:

• Smart Rostering: Easily manage schedules with drag-and-drop functionality, shift alerts, and tools for filling open shifts quickly.
• Mobile App for Support Workers: Staff can check rosters, write progress notes, and get real-time updates directly on their smartphones.
• Client & Care Management: Maintain centralised client profiles, care plans, and give families access to relevant updates.
• NDIS Billing & Budget Tracking: Automatically generates invoices using the latest NDIS pricing and provides budget usage alerts.
• Progress Notes & Incidents: Customisable templates for daily shift notes and secure logging of incidents.
• Team Messaging: Built-in chat and instant shift notifications help keep staff connected and informed.
• Compliance & HR Management: Tracks certifications, staff qualifications, and HR files to ensure readiness and compliance.
• Third-Party Integrations: Compatible with accounting tools like Xero and MYOB, among others.

Pros:

• Fast and easy to implement.
• Cost-effective for smaller providers.
• Clean and intuitive interface.
• Responsive customer support.
• Excellent mobile usability.

Cons:

• Reporting tools are fairly basic compared to competitors.
• Limited customisation of workflows and forms.
• No direct PRODA Integration.
• No Single Touch Payroll.
• Very basic Smart Rostering.

Pricing:

• Basic Plan: $8 per user/month
• Professional Plan: $13 per user/month‍
• Premium Plan: $20 per user/month
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4. Brevity

Brevity is a highly configurable care management platform designed for NDIS, aged care, and disability service providers. Known for its flexibility, it helps reduce manual admin with automation tools across rostering, billing, and compliance, making it well-suited for providers needing deep customisation.

Key Features:

• Advanced Rostering & Scheduling: Supports individual and group shift planning, staff allocation, leave tracking, and integrates with mobile devices for real-time updates and digital clock-ins.
• NDIS-Ready Billing & Invoicing: Comes pre-loaded with NDIS pricing guides and includes tools for bulk claims, automated service agreements, and streamlined invoicing for both clients and third parties.
• Mobile & Web App Access: Staff can view rosters, log timesheets, submit incident reports, and access client documents via the Brevity mobile app.
• Analytics, Reporting & Alerts: Offers live dashboards, KPI tracking, a custom report builder, and alerts to flag funding thresholds, compliance deadlines, or documentation gaps.

Pros:

• Strong integration with accounting platforms.
• Flexible and adaptable to unique provider needs.
• Easy mobile access for frontline staff.
• Budget-friendly for smaller providers.

Cons:

• The user interface is less intuitive and can feel outdated.
• No self service onboarding.
• Lacks some of the automation and AI-driven scalability found in newer platforms.

Pricing:

• Business Plan: $6.99 per user/month‍
• Enterprise Plan: Price on request, includes advanced features like API access, enhanced data security, and workflow automation.
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5. CareMaster

CareMaster is a comprehensive care management platform designed specifically for NDIS and aged care providers. It offers essential tools for managing staff, clients, billing, and compliance - all at an affordable price point. Ideal for small to mid-sized organisations, CareMaster helps providers stay NDIS-compliant without the complexity or cost of larger enterprise systems.

Key Features:

• Service Delivery Monitoring: Tracks hours of service delivered versus what was planned, helping providers stay on top of participant support plans.
• Smart Rostering: Matches clients with qualified workers and allows real-time shift tracking and updates.
• In-App Staff Messaging: Provides secure, real-time communication between coordinators and field staff.
• NDIS Compliance Support: Designed to align with the NDIS Quality and Safeguards Framework, making audits and reporting more straightforward.

Pros:

• Cost-effective pricing, ideal for smaller providers.
• Built to support NDIS-specific workflows.

Cons:

• Interface and design are fairly basic.
• No direct PRODA integration.
• Limited options for workflow or dashboard customisation.

Pricing:

• Essential Plan: $16 per user/month
• Standard Plan: $26 per user/month
• Premium Plan: $36 per user/month
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Comparison Table

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Why imploy is the best alternative?

When it comes to choosing a modern, compliant, and intuitive NDIS software solution, imploy stands out as the best alternative to other platforms like ShiftCare, Brevity, CareMaster, and even enterprise-level tools like AlayaCare.

Here’s why:

• All-in-One Platform: imploy combines rostering, invoicing, care management, CRM, and compliance tracking into one seamless solution, eliminating the need for multiple systems or manual spreadsheets.
• AI-Powered Efficiency: Features like Smart Shift Matching and Intelligent Note Enhancement reduce admin time and improve service quality by automatically assigning the right staff and transforming rough shift notes into clean, compliant summaries.
• Built for NDIS and Aged Care: Unlike generalist platforms, imploy is tailored specifically for Australian NDIS and home care providers, with full SCHADS compliance, PRODA integrations, and tools designed to meet NDIS Quality and Safeguards standards.
• Fast, Local Support: imploy offers responsive Australian-based support and tailored onboarding to help you get up and running quickly and confidently.
• Transparent, Competitive Pricing: No lock-in contracts or hidden fees, just straightforward pricing that scales with your organisation. You only pay for what you use.

Whether you’re just starting out or scaling your service delivery, imploy gives you everything you need to stay compliant, efficient, and client-focused - at a price that makes sense.
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Final Thoughts

In today’s rapidly evolving NDIS and aged care landscape, choosing the right software isn’t just about features, it’s about finding a solution that grows with your organisation, supports compliance, and simplifies day-to-day operations.

While platforms like Astalty work well for basic support coordination, providers delivering direct services need more comprehensive tools. imploy stands out as the best alternative for its all-in-one approach, smart automation, mobile accessibility, and focus on both care quality and workforce efficiency.

By investing in a scalable, future-ready platform like imploy, providers can save time, reduce admin headaches, and focus on what matters most: delivering high-quality care.
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FAQs

1. Who is Astalty best suited for?
Astalty is ideal for NDIS support coordinators who need simple tools for service tracking, budget management, and invoicing, but it's not designed for providers delivering direct support services, rostering staff, or managing payroll and compliance.

2. Why should I consider switching from Astalty?
If your organisation is growing, delivering direct care, or managing multiple services (like aged care or private billing), you’ll need a more comprehensive platform that handles rostering, payroll, compliance, HR, and mobile access, areas where Astalty falls short.

3. Is imploy only for NDIS providers?
No, imploy is designed for both NDIS and aged care providers. It supports mixed service delivery, including private clients, and offers features that streamline compliance, staff management, and care delivery across sectors.

4. How does pricing compare across these platforms?
imploy offers one of the most affordable pricing models, starting free for small teams and scaling up with advanced features. Other platforms like AlayaCare and CareMaster are more expensive or require custom quotes, while Brevity and ShiftCare offer mid-range pricing.

5. What makes imploy better than Astalty or other alternatives?
imploy replaces multiple systems with one unified platform, offering smart rostering, payroll automation, compliance tools, mobile apps, and AI-powered features. It’s built for growing providers who want to save time, stay compliant, and deliver better care with less stress.

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