Best Rostering Software for Healthcare Providers in Australia

In Australia’s aged care and disability support sectors, efficient rostering is more than just a convenience, it's essential. With complex Fair Work Award compliance rules, mobile teams, and increasing client demands, providers need smart scheduling tools that work for their workforce and care models.

In this guide, we break down the top 5 rostering platforms available to Australian healthcare providers in 2025. These tools are built to reduce administrative burden, improve service quality, and ensure compliance with local standards.

1. Why Rostering Matters in Healthcare?

Rostering is the process of creating and managing work schedules that assign specific shifts or tasks to employees over a set period. It ensures that the right staff members are scheduled to work at the right times to meet business or service needs.

Rostering isn’t just about filling shifts - it’s about delivering safe, consistent, and compliant care.

Healthcare providers must manage:

• Complex award interpretations (like SCHADS and NDIS pricing).
• Staff qualifications and client compatibility.
• Mobile teams working across locations and time zones.
• Worker fatigue and continuity of care.

Without the right system, manual rostering leads to:

• Compliance breaches.
• Missed or duplicated shifts.
• Worker burnout and low morale.
• Poor client experiences.

That’s why modern rostering software is vital. It ensures the right worker is in the right place at the right time, with the tools to deliver care that meets both clinical and regulatory standards.
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2. Top 5 Healthcare Rostering Software in Australia (2025)

1. imploy

imploy is an all-in-one care management platform built for Australian NDIS and Home Care Package (HCP) providers. Unlike many systems, it supports both funding streams, making it a versatile solution for diverse care organisations.

Whether you deliver NDIS support, aged care, or private services, imploy makes it easy to run your business efficiently while staying compliant.

Key Features:

• Smart Shift Scheduling: imploy offers smart scheduling with auto-allocation of shifts based on staff availability, location, and qualifications, ensuring the right carer is always matched to the right client.
  
• Visual Roster Builder: Its drag-and-drop visual roster builder makes it easy for coordinators to build, adjust, and manage rosters with a clear, intuitive interface.
  
• Shift Pool: This feature allows open shifts to be published for eligible staff to claim, promoting flexibility and faster shift fulfillment.
  
• Recurring Rosters & Conflict Checks: With recurring roster setup and built-in conflict checks, you can schedule ahead confidently without worrying about double-bookings or overlapping shifts.
  
• Real-Time Sync: imploy ensures real-time sync and notifications across mobile and desktop, keeping both managers and carers up to date with every schedule change.
  
• Client-Facing Rosters: You can generate client-facing branded rosters, offering families and clients greater transparency with professionally presented schedules.
  
• Mobile App for Carers: The dedicated mobile app gives carers access to schedules, the ability to write notes, and an easy way to clock in/out from their phones, streamlining daily operations.

Pros:

• Built for Australian NDIS and aged care providers.
• Deep compliance support and automated checks.
• Shift Pool and mobile-first design support flexibility.
• Transparent communication with clients and staffs.
• Intuitive interface for small to mid-sized teams.

Cons:

• Newer platform, still expanding third-party integrations
• Some learning curve for advanced features.

Pricing:

• Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
• Team Plan: $13 per user/month.
• Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.
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2. ShiftCare

ShiftCare is a user-friendly NDIS management platform that streamlines rostering, invoicing, and client care, reducing admin workload by up to 90% and enhancing provider productivity.

Key Features:

• Drag-and-Drop Shift Assignment: Easily assign or adjust shifts with ShiftCare’s drag-and-drop roster builder.
• Real-Time Updates: Roster updates sync instantly across staff and admin, avoiding miscommunication.
• Availability Matching: Match shifts to the right staff using availability-based scheduling.
• Group Rostering: Simplify care for shared support with group rostering across multiple clients.
• Leave Tracking: Track leave and unavailability to avoid gaps in coverage.
• Mobile App: The support worker app delivers live shift updates, notes, and clock-in tools.
• NDIS Aligned Billing: Stay compliant with NDIS pricing through built-in billing tools.

Pros:

• Designed for NDIS and aged care.
• Intuitive interface for small to mid-sized teams.
• Integrated billing, care notes, and documentation.

Cons:

• Limited advanced analytics.
• Less flexible for large organisations.
• Award compliance may require manual interpretation.

Pricing: 

• Basic: $8 per user/month
• Professional: $13 per user/month
• Premium: $20 per user/month
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3. CareMaster

CareMaster in an all-in-one NDIS and aged care platform that helps small to mid-sized providers manage staff, clients, incidents, billing, and reporting - offering essential features at an affordable price without the complexity of enterprise systems.

Key Features:

• Intelligent Scheduling: CareMaster offers intelligent, NDIS-compatible scheduling that aligns seamlessly with funding and compliance needs.
• Live Calendar Views: Navigate shifts easily with a live calendar featuring day, week, month, and client-specific views.
• Recurring Shifts: Set up recurring shift schedules to streamline rostering for long-term care plans.
• Real-Time Alerts: Stay compliant with real-time alerts for scheduling conflicts and non-compliance risks.
• Staff-Client Matching: Improve service quality with staff-client matching based on skills, qualifications, and location.
• Permission-Based Access: Ensure data privacy and compliance through tiered, permission-based system access.
• Integrated Modules: Fully integrated with CareMaster modules like billing, documentation, and risk management for end-to-end care coordination.

Pros:

• Competitive pricing.
• Mobile app for staff and clients.
• Built around NDIS workflows.
• Excellent visibility through calendar modes.

Cons:

• The UI feels outdated or complex for modern users.
• Fewer customisation options.
• Not ideal for large or high-growth organisations.

Pricing:

• Essential Plan: $16 per user/month
• Standard Plan: $26 per user/month‍
• Premium: $36 per user/month
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4. Lumary

Lumary is a purpose-built, cloud-based care‑management platform built on Salesforce, designed to help disability, aged care, allied health, and ABA therapy providers streamline administrative workflows like scheduling, billing, and compliance.

Key Features:

• Smart Scheduling & Rostering: Real-time staff rostering, availability tracking, and shift matching.
• Compliance & Risk Management: Built-in alerts, documentation, and audit trails to support sector regulations.
• Mobile App for Support Workers: Allows staff to view schedules, log notes, and record outcomes on the go.
• Data & Reporting Dashboards: Custom reports, KPIs, and outcomes tracking for performance-based care delivery.

Pros:

• Powerful data insights.
• Excellent for large organisations with complex services
• Detailed reporting and compliance tracking

Cons:

• High learning curve.
• Heavily Dependent on Salesforce.
• Long implementation times and high setup cost.

Pricing:

• Custom Pricing Only: Every plan is tailored. There are no fixed Basic, Standard, or Premium tiers. You must contact Lumary for a quote based on your organisational requirement.
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5. Skedulo

Skedulo is an Australian-founded platform designed to manage deskless workers, including healthcare teams. Its intelligent scheduling system supports care providers with mobile workforces who need real-time rostering and visibility.

Key Features:

• AI-Powered Scheduling: Skedulo uses AI-powered smart scheduling to automate shift planning and reduce admin workload.
  
• Intelligent Shift Matching: Assign shifts efficiently with matching based on staff qualifications, location, and availability.
  
• Mobile Worker App: The mobile app keeps field staff connected with real-time updates, tasks, and alerts.
  
• GPS Job Tracking: Enable transparency and safety with GPS-based job tracking for mobile workers.
  
• Platform Integrations: Seamlessly integrates with Salesforce, ServiceNow, and payroll systems to unify your operations.
  
• Real-Time Dashboards: Make informed decisions with real-time dashboards and workforce analytics at your fingertips.

Pros:

• Founded and supported in Australia.
• Ideal for mobile and hybrid healthcare teams.
• Scalable for multi-site providers.
• Advanced optimisation for complex scheduling needs.

Cons:

• Not aged care/NDIS-specific out-of-the-box.
• Higher cost and setup effort for smaller providers.
• Requires configuration to meet healthcare compliance standards.

Pricing: 

• Custom Pricing - Pricing upon request for Schedulers, and mobile workers.
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3. Comparison Table

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4. Why imploy is the Best Choice?

While many rostering tools offer useful features, imploy is purpose-built for Australia’s healthcare, especially NDIS, aged care, and home care providers.

Here’s why imploy stands out:

• Local compliance built-in: Handles Fair Work Awards, NDIS pricing, and aged care rules natively.
• Mobile-first experience: Designed for carers and coordinators in the field.
• Smart shift allocation: Automatically matches workers with clients based on availability, distance, and skills.
• Transparent communication: Real-time updates for staff and branded rosters for clients.

Whether you’re a growing NDIS team or an established aged care provider, imploy helps you deliver better care faster, smarter, and fully compliant.
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Final Thoughts

Smart rostering saves time, reduces errors, and supports better care. With the right software, you can minimise admin, avoid compliance risks, and focus more on delivering quality services.

For Australian aged care, NDIS, and home care providers, imploy offers the most tailored, locally supported solution.
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FAQs

1. What is healthcare rostering software?

It’s a scheduling tool built for NDIS, aged care, and healthcare teams, with features like compliance checks, staff-client matching, and mobile access.

2. Why can’t I just use Excel or a basic calendar for rostering?

Spreadsheets miss key features like award compliance, shift alerts, real-time updates, and mobile access, leading to more errors and admin.

3. How does it support compliance?
Software like imploy apply Fair Work, SCHADS, and NDIS rules automatically, so you stay compliant without manual calculations.

4. Is rostering software expensive?

Not necessarily. imploy offers free starter pricing for up to 5 users. Tools like ShiftCare offer entry-level plans starting from $8 per user/month.

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