Best NDIS Plan Management Software
Compare the top NDIS software alternatives for 2025, including ShiftCare, Nightingale, and FlowLogic. Discover why Imploy ranks as the best all-in-one solution for compliance, rostering, payroll, PRODA workflows, and provider efficiency.
Running an NDIS business in 2025 means managing far more than participant budgets. Providers now juggle invoicing, PRODA/PACE claims, rostering, documentation, worker compliance, payroll, and reporting - often across multiple systems. This can lead to duplication, lost time, and costly errors.
That’s why choosing the right NDIS plan management software is one of the most important decisions an organisation can make. The right platform reduces admin, improves compliance, and keeps providers audit-ready at all times.
Based on features, automation, usability, scalability, and value for money, here are the top 4 NDIS plan management software platforms for 2025 - with Imploy clearly ranked top for its all-in-one design.
What is NDIS Plan Management Software?
NDIS Plan Management Software is a digital system designed to help NDIS providers, plan managers, and support organisations manage the administrative, financial, and compliance-related tasks involved in supporting NDIS participants.
Instead of relying on manual spreadsheets or separate apps for invoicing, rostering, or documentation, plan management software centralises everything in one secure, easy-to-use platform.
What Does It Helps Manage?
1.Budget & Funding Tracking
Real-time visibility over participant budgets, preventing overspending and ensuring services comply with NDIS Price Guide rules.
2.Invoicing & Payment Processing
Automated invoice validation, accurate line items, and fast PRODA/PACE claim submissions.
3.Documentation & Case Notes
Secure, compliant storage of progress notes, care plans, incident reports, assessments and participant files.
4.Client Communication & Portals
Participants and stakeholders can view budgets, invoices, reports or updates through portals or mobile apps.
5.Rostering & Shift Allocation
Smart scheduling with staff availability, qualifications, and automated shift matching.
6.Compliance Tools
Audit-ready incident reporting, risk logs, worker documentation, and mandatory record tracking.
What to Look for in NDIS Plan Management Software?
To ensure you choose the right solution for your organisation, look for software that includes:
- NDIS compliance tools
- PRODA/PACE integration
- Real-time budget tracking
- Automated invoicing & billing
- Rostering & workforce management
- Mobile apps for workers & participants
- Automation and AI tools
- User-friendly interface
Platforms that combine these features reduce admin, minimise errors, and create a more efficient, audit-ready operation.
Best NDIS Plan Management Softwares
1. Imploy - Best All-In-One Solution for NDIS Providers
Imploy stands out because it replaces 5-7 different systems with a single, modern, integrated platform. It’s designed specifically for NDIS and home-care providers who want to simplify operations, improve compliance, and reduce admin time.
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Key Features:
- Complete operations suite: Imploy combines plan management, rostering, invoicing, payroll, HR, and CRM into one unified system.
- AI-powered shift matching: Its smart AI automatically matches the right worker to the right shift based on skills, availability, and participant needs.
- Automated invoicing + PRODA claims: It generates compliant invoices and submits claims directly through PRODA/PACE with minimal manual work.
- Compliance toolkit: Imploy centralises incident reporting, worker checks, qualification tracking, and document management to keep providers audit-ready.
- Mobile apps: Staff and participants can access rosters, timesheets, budgets, and communication tools through easy, real-time mobile apps.
- Modern interface: Its clean, intuitive design makes it simple for any team to learn and use quickly.
- Real-Time Reporting: Interactive dashboards to monitor service delivery, track budget usage, and analyse funding in real time.
- Single Touch Payroll (STP): Effortlessly submit payroll to the ATO in one click, ensuring full compliance and reduced admin time.
Pros:
- All-in-one NDIS solution.
- User friendly interface.
- Affordable pricing including a free plan for small teams.
- Built by providers, for providers.
- Smart rostering with real-time updates.
- Single Touch Payroll integrated.
- PRODA integration (Coming Soon).
Cons:
- Feature-rich - some training needed for smaller teams.
- Newer platform, still expanding third-party integrations.
- Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
- Team Plan: $13 per user/month.
- Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.
2. Nightingale - Best for Client & Case Management
Nightingale is a cloud-based, all-in-one care management platform designed specifically for NDIS providers in Australia. It streamlines operations across client management, rostering, funding, billing, and compliance, so providers can focus on delivering quality care rather than juggling multiple systems.
Key Features:
- Detailed participant profiles: Nightingale stores all client information in one place, including goals, supports, documents, budgets, and history.
- Smart Rostering & Shift Allocation: Intelligently matches staff to clients based on skills, location, and availability, with push notifications that allow team members to bid on open shifts.
- NDIS budget tracking: The system gives clear, real-time visibility over participant budgets, spending, and remaining funds.
- Invoicing & scheduling: Nightingale streamlines service scheduling and generates compliant NDIS invoices with minimal admin effort.
- Comprehensive reporting tools: Providers can export financial, participant, and operational reports to track performance and meet compliance requirements.
Pros:
- Real-time Funding Oversight.
- App accessibility for Staff & Clients.
- Smart Rostering.
- Enterprise-Level Security.
Cons:
- Complex for Smaller Teams.
- No advanced AI features.
- No Single Touch Payroll.
- No Transparent Pricing.
Pricing:
- Custom Pricing.
3. Flowlogic
FlowLogic is a compliance-focused care management system tailored to the needs of NDIS providers. It’s widely used for case management, billing, and support coordination. It excels in governance, risk management, and enterprise workflows.
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Key Features:
- Robust compliance and audit features: FlowLogic provides detailed audit trails and compliance tools to help organisations meet NDIS and internal governance requirements.
- Incident reporting & risk management: It allows teams to lodge, track, and manage incidents while monitoring risks across services and participants
- Multi-site support: The platform is built for large organisations, enabling efficient management of multiple offices, teams, and service locations.
- Advanced dashboards: FlowLogic offers real-time dashboards that give leaders visibility into operations, performance, and compliance metrics.
- Highly customisable workflows: Providers can tailor workflows, forms, and processes to suit complex or specialised organisational needs.
Pros:
- Full NDIS management platform.
- Scalable for growing providers.
- Includes strong document and tracking tools.
Cons:
- Less visually intuitive interface.
- Limited community reviews or transparency on pricing.
- No Single Touch Payroll.
Pricing:
- Available on request from the vendor.
4. ShiftCare
ShiftCare is a simple, affordable software designed for small NDIS providers who need easy rostering and straightforward admin tools. It helps teams manage shifts, timesheets, invoicing, and basic participant information without overwhelming complexity.
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Features:
- Shift Scheduling & Attendance Tracking: Easily create rosters, assign shifts, and track worker attendance in real time to streamline daily operations.
- Timesheets & invoicing: Staff can submit timesheets easily, and the system generates straightforward invoices to streamline admin work.
- Worker App with Compliance Reminders: Workers receive alerts for expiring checks, certificates, and required documentation, helping providers maintain ongoing compliance.
- Notes, Documents & Incident Logs: Support workers can record progress notes, upload documents, and log incidents directly from the app for accurate compliance records.
- Participant Budgets & Care Information: Keeps participant details, care plans, and funding balances in one place, helping teams deliver consistent, personalised support.
Pros:
- Strong rostering and scheduling.
- Dedicated mobile app.
- Seamless integration with Xero, MYOB.
- Affordable entry-level pricing.
Cons:
- Limited Custom Reporting & Analytics.
- Basic Incident & Compliance Tools.
- No Single Touch Payroll.
- Basic AI features.
Pricing:
- Basic Plan: $8 per user/month
- Professional Plan: $13 per user/month
- Premium Plan: $20 per user/month
NDIS Plan Management Software Comparison Table
Why Imploy Is the Best Alternative?
Choosing the right NDIS software can dramatically improve the way your organisation manages compliance, rostering, billing, and participant support. Among all the available platforms, Imploy stands out as the most complete and future-ready solution for providers of any size.
Key Reasons Imploy Leads the Market
- True all-in-one platform covering NDIS compliance, rostering, billing, incident management, worker screening, and PRODA-connected workflows.
- No need for extra add-ons or external payroll systems, unlike many competitors that rely on third-party tools.
- Built-in automation reduces manual admin work across claims, payroll, rostering, documentation, and compliance.
- Real-time dashboards give providers instant visibility into operations, budgets, staffing, and risk areas.
- Stronger compliance coverage with audit-ready logs, incident workflows, risk tools, and worker checks.
- Simple, intuitive interface designed so support coordinators, admin staff, and managers can learn it quickly.
- Scales for all provider types, from small teams to large multi-site organisations.
In short, Imploy delivers the power and flexibility providers need to streamline operations, stay audit-ready, and focus on delivering high-quality, person-centred care. It simply does more - without the complexity or cost of juggling multiple systems.
Final Thoughts
Choosing the right software can significantly impact your compliance, efficiency, and ability to grow as an NDIS provider. While tools like ShiftCare, Nightingale, and FlowLogic offer valuable features, Imploy delivers the broadest combination of compliance, automation, and operational management - making it the most practical and cost-effective choice for providers in 2025.
With end-to-end features designed specifically for NDIS workflows, Imploy helps you stay audit-ready, reduce manual work, and deliver a higher standard of care.
FAQS
1. What is NDIS plan management software?
NDIS plan management software helps providers manage participant budgets, invoices, claims, rostering, compliance, and documentation in one system. It automates administrative tasks so providers can stay compliant and operate more efficiently.
2. Why do NDIS providers need software?
Because the NDIS requires strict compliance, accurate billing, and detailed documentation, using software reduces errors, saves time, supports audits, and helps providers avoid compliance breaches.
3. What features should I look for in good NDIS software?
Key features include: rostering, PRODA/PACE integration, automated billing and claims, worker screening, incident reporting, compliance tools, participant records, payroll, and mobile apps.
4. Can NDIS software reduce admin time?
Yes. Software automates invoicing, rostering, compliance tasks, and data entry - saving providers several hours per week.
5. Which NDIS software is the best overall in 2025?
Imploy ranks highest due to its all-in-one features, direct PRODA integration, built-in compliance suite, payroll automation, mobile apps, and affordable pricing.
