Top 5 Brevity Alternatives for NDIS & Aged Care Providers

1. Introduction: Why Look Beyond Brevity?

Brevity has long been a known name in the world of care management software, especially for NDIS and aged care providers in Australia. Designed to centralise rostering, compliance, and client records, it has helped many organisations digitise their workflows.

But as the care sector evolves, so do the expectations. Many Brevity users have raised concerns around:

• Slow or unresponsive customer support.
• Clunky mobile experience for support workers.
• Poor invoice and claim processing UX.
• Lack of flexibility for tailored workflows.

For providers balancing compliance, service quality, and operational efficiency, these issues can have a direct impact on business performance and client satisfaction.

If you’ve outgrown Brevity or are simply exploring smarter solutions, this blog is your complete guide to the best Brevity alternatives in 2025.

2. Top Alternatives to Brevity

1. imploy - The Best Brevity Alternative

imploy is an all-in-one care management platform built for Australian NDIS and Home Care Package (HCP) providers. Unlike many systems, it supports both funding streams, making it a versatile solution for diverse care organisations.

Whether you deliver NDIS support, aged care, or private services, imploy makes it easy to run your business efficiently while staying compliant.

Key Features:

• Smart Rostering: Create and assign shifts, manage last-minute changes, and track availability with drag-and-drop simplicity.
• Mobile App: Field staff can log shift notes, view schedules, and mark attendance in real time.
• Payroll & Invoicing: Integrated with STP, PRODA, and Xero for fast billing and payroll.
• Compliance Tools: Auto alerts for document expiry, incident tracking, and worker screening.
• Care Management: Centralised client records, care plans, and progress tracking.
• CRM & Enquiries: Built-in tools for sales, lead tracking, and onboarding.
• Real-Time Reporting: Track budgets, funding utilisation, and service delivery with live dashboards.
• AI Features:
  - Smart Shift Matching: Automatically assigns the most suitable support worker based on client needs, location, skills, availability, and care continuity - reducing travel and improving consistency.
  - Intelligent Note Enhancement: Transforms rough shift notes into clear, compliant summaries by improving language and highlighting key observations.

Pros:

• Built for NDIS and aged care workflows
• Extremely user-friendly
• Responsive, local customer support
• Affordable and scalable for teams of all sizes
• Smart rostering with real-time updates
• Dedicated mobile app for support workers
• Supplier and payroll tools to manage external services

Cons:

• Newer platform, still expanding third-party integrations

Pricing:

• Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
• Team Plan: $13 per user/month.
• Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.
  ‍

2. ShiftCare

ShiftCare is an all‑in‑one cloud-based care management platform, built primarily for aged care, disability, NDIS and home care providers. It aims to simplify rostering, client documentation, billing, HR and team communication - all in one streamlined tool.

Key Features:

• Smart Rostering: Drag-and-drop scheduling with shift alerts and open shift management.
• Mobile App for Workers: Access schedules, log progress notes, and receive updates on the go.
• Client & Care Management: Centralised client records, care plans, and family access.
• NDIS Invoicing & Fund Tracking: Automates billing with NDIS price guides and budget alerts.
• Progress Notes & Incident Reporting: Custom templates for notes and secure incident logs.
• Messaging & Team Communication: In-app chat for teams and real-time shift notifications.
• Staff Compliance Management: Tracks qualifications, certifications, and HR records.
• Integrations: Supports Xero, MYOB, and other common care software.

Pros:

• Quick and simple setup.
• Affordably priced
• User-friendly design
• Strong support response
• Easy for beginners to learn
• Solid documentation features
• Great mobile experience.

Cons:

• Less depth in reporting and analytics.
• Limited ability to customise forms and workflows.

Pricing:

• Basic Plan: $8 per user/month
• Professional Plan: $13 per user/month‍
• Premium Plan: $20 per user/month
  ‍

3. CareMaster

CareMaster is an all-in-one NDIS and aged care management platform, designed to streamline core operations while keeping costs manageable for small to mid-sized providers. For providers looking for a cost-effective, NDIS-compliant, all-rounder, CareMaster delivers the essentials: staff and client management, incident logging, billing, and reporting - without the high price tag of enterprise systems.

Key Features:

• Service Delivery Tracking: View hours delivered vs. planned services
• NDIS Line Item Integration: Use preloaded NDIS pricing for fast claims
• Rostering: Match clients with qualified staff and track shift status
• In-App Messaging: Communicate securely with support staff

Pros:

• Affordable entry-level pricing
• Built around NDIS workflows
• Good local support

Cons:

• Basic interface and reports
• Fewer customisation options

Pricing:

• Essential Plan: $16 per user/month
• Standard Plan: $26 per user/month
• Premium Plan: $36 per user/month
  ‍

4. Lumary

Lumary is a powerful care management platform built on Salesforce, designed for large NDIS and aged care providers who need enterprise-level functionality. It offers robust tools for compliance, data management, and service delivery, but may be complex for smaller teams due to its advanced setup.

‍‍‍Key Features:

• Integrated Client Management: End-to-end visibility of client records, including progress notes, goals, and care plans.
• Smart Scheduling & Rostering: Real-time staff rostering, availability tracking, and shift matching.
• NDIS & Aged Care Billing: Automated funding claims and compliance-ready invoicing for NDIS, CHSP, and HCP services.
• Compliance & Risk Management: Built-in alerts, documentation, and audit trails to support sector regulations.
• Mobile App for Support Workers: Allows staff to view schedules, log notes, and record outcomes on the go.
• Data & Reporting Dashboards: Custom reports, KPIs, and outcomes tracking for performance-based care delivery.

Pros:

• Powerful data insights.
• Configurable to unique care models.
• Strong Compliance Tools.
• Excellent Data Security.

Cons:

• Steep learning curve due to Salesforce complexity.
• Heavily Dependent on Salesforce.
• Long implementation times and high setup cost.

Pricing:

• Custom Pricing Only: Every plan is tailored. There are no fixed “Basic”, “Standard”, or “Premium” tiers. You must contact Lumary for a quote based on your organisational requirement.
  ‍

5. HPA Plus

HPA Plus is an all-in-one care management platform designed for NDIS and aged care providers, offering tools for rostering, invoicing, compliance, and client record management. It aims to streamline service delivery through automation, secure cloud access, and seamless integration with systems like NDIA, Xero, and HICAPS.

Key Features

• Client & Case Management: Centralised storage of client records, care plans, goals, progress notes, and important documents.
• Invoicing & Billing: Supports NDIS price guide automation, progress notes billing, and multi-device invoicing.
• Smart Rostering & Timesheets: Shift scheduling, expense logging, integrated time tracking, and staff profiles via web and mobile.
• Compliance & Document Storage: Central repository for client, staff, and operational files, secure document uploads ensure compliance.
• System Integrations & API: Connects with Xero, HICAPS, NDIA and other systems, offering built-in API access.

Pros:

• NDIS & Aged Care Ready
• Affordable & scalable
• Cloud‑based & cross‑device access
• Workflow automation
  

Cons:

• Less intuitive UI
• Dated User Interface
• Slower onboarding and learning process
  

Pricing:

• Unrestricted Features Plan: $5 per user/month for 41-80 users.
• Unrestricted Features Plan: $8.4 per user/month for 1-5 users.
  ‍

3. Comparison Table

‍

4. What to Look for in a Brevity Alternative?

If you're considering moving away from Brevity, or choosing a new software,  it's essential to ensure your next software solution doesn’t just meet the basics, it should empower your team and streamline NDIS compliance. Here’s what to prioritise:

• Easy-to-Use Interface: Especially on Mobile
  Support workers spend most of their time in the field, not behind a desk. Look for a platform with a clean, intuitive interface and a mobile app that's designed for real-world, on-the-go use, not just desktop-first systems.
  
  
• Automated Award Interpretation & NDIS Claiming
  Manual calculations waste time and invite errors. Choose a system that automates pay rate rules (SCHADS Award) and formats claims in line with NDIS pricing limits. This saves hours of admin and ensures accurate reimbursements.
  
  
• Responsive Support & Smooth Onboarding
  Tech support shouldn’t leave you hanging. Make sure your provider offers responsive, local support, especially when you're setting up, training staff, or navigating an audit. A hands-on onboarding process can make or break your transition.
  
  
• Scalable Features with Seamless Integrations
  Your software should grow with your business. Whether you're expanding services or adding more users, make sure it can scale. Bonus points if it integrates easily with your existing tools like Xero, MYOB, or payroll platforms.
  
  
• AI-Driven Efficiency
  Modern care platforms are starting to leverage AI,  and your next system should too. Look for features like smart rostering, automated shift matching, predictive compliance alerts, and workflow optimisation. These tools cut down admin and empower your team to work smarter, not harder.
  ‍

5. Why imploy is the Best Alternative?

While all the alternatives offer something valuable, imploy stands out as the most balanced and future-ready Brevity alternative.

Here’s why:

• AI-Powered Efficiency
  imploy uses smart automation and AI to simplify complex tasks like award interpretation, rostering optimisation, and compliance alerts saving time while reducing admin errors.
• All-in-One Platform Built for Care
  From intelligent scheduling to HR, client records, billing, and incident management, imploy covers it all in one unified platform designed for NDIS and aged care.
• Mobile-First and User-Friendly
  Support workers and coordinators enjoy a modern, intuitive interface with a seamless mobile experience that actually works in the field.
• Fast, Local Support
  imploy offers responsive Australian-based support and tailored onboarding to help you get up and running quickly and confidently.
• Transparent, Competitive Pricing
  No lock-in contracts or hidden fees, just straightforward pricing that scales with your organisation. You only pay for what you use.
• Built for Compliance from Day One
  Designed to meet NDIS, SCHADS, and aged care standards, imploy helps you stay compliant with minimal hassle.

In short, imploy combines smart technology, ease of use, and real-world care sector support, making it the best Brevity alternative for providers who want to grow, stay compliant, and deliver better care.
‍

Final Thoughts

Brevity helped care providers get started with digital tools, but today’s providers need more. Platforms like imploy offer an easier, smarter, and more reliable way to manage care services, built for real-world needs and compliance from the start.

Don't compromise on outdated systems. Discover a simpler, more powerful way to run your care business with imploy.
‍

FAQs

1. What makes imploy stand out from other Brevity alternatives?
imploy combines intuitive design, award/NDIS automation, AI rostering, and transparent pricing, all backed by responsive local support. It’s designed specifically for Australian care providers to reduce admin and improve service delivery.

2. Do these platforms integrate with accounting tools like Xero or MYOB?
Yes, all the above Brevity alternatives offer integration with popular accounting platforms like Xero or MYOB. Always check integration compatibility based on your current systems.

3. Is training or onboarding support provided when switching platforms?
imploy and several other providers offer dedicated onboarding and training support. Some also provide migration assistance to help transfer client data from your current system.

4. Which Brevity alternative is best for small providers or startups?
For smaller or growing providers, imploy and ShiftCare are great choices. They offer user-friendly platforms, flexible pricing, and essential features without the complexity or high costs of enterprise-level systems.

‍