Best NDIS Compliance Software for Providers in 2025 (Complete Guide)

Staying compliant as an NDIS provider has never been more important, or more challenging. With increasing audit requirements, detailed documentation standards, worker-screening obligations, and strict incident-management rules, many providers are turning to software to streamline operations and reduce compliance risks.

The right NDIS compliance software helps providers stay organised, maintain audit-ready records, deliver consistent support, and eliminate costly administrative mistakes. In this guide, we break down the best NDIS-specific compliance platforms for 2025, what they offer, and why Imploy stands out as the leading choice.
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What is NDIS Compliance Software?

NDIS compliance software is purpose-built for disability service providers to help them meet the requirements of the National Disability Insurance Scheme (NDIS). It combines tools that support:

Incident and risk reporting.

• Worker screening and qualification tracking.
• Document and policy management.
• Progress notes and service documentation.
• NDIS pricing and billing alignment.
• Participant records and service agreements.
• Continuous improvement and audit readiness.

In short, it centralises the systems providers need to meet regulatory expectations while improving service quality and operational efficiency.
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Why Your NDIS Business Needs Compliance Software in 2025?

With more observation across the NDIS sector and increased expectations from auditors, the need for accurate, timely, and well-structured documentation is at an all-time high.

Here’s why providers are investing in compliance software this year:

1. Increasing audit complexity

Audits now require more detailed evidence, version-controlled documents, and proof of continuous improvement.

2. High administrative burden

Manual spreadsheets, paper files, or scattered digital tools often lead to errors, missed renewals, or incomplete documentation.

3. Worker-screening obligations

NDIS providers must track expiry dates, police checks, NDIS Worker Screening Checks, qualifications, and training.

4. Incident and risk management

Providers must report and respond to incidents promptly with clear audit trails.

5. Higher participant expectations

Clients expect consistent, accurate, and safe service delivery.

The right software reduces risk, saves time, and ensures your organisation operates smoothly even during audits.

Best NDIS Compliance Software for 2025

Below are the best NDIS-specific platforms designed to help disability providers stay compliant, organised, and efficient.

1. Imploy - Best Overall NDIS Compliance & Operations Platform

Imploy is an all-in-one NDIS platform that brings together compliance, rostering, finance, participant records, billing, and documentation into one streamlined ecosystem. It’s designed specifically for disability service providers and supports organisations of all sizes - from small sole-traders to large multi-site providers.

Key Features:

• Incident & Risk Management: Helps providers record, track, and resolve incidents quickly while meeting NDIS reporting requirements. Reduces risk and improves safety for participants and workers.
• Policy & Document Control: Stores all organisational documents in one place, ensures staff always access the latest version, and supports compliance during audits.
• Worker Screening & Qualification Tracking: Automatically tracks worker checks (NDISWC, police checks) and certificates, sending reminders before expiry to maintain compliance.
• Participant Management, Goals & Progress Notes: Centralises participant profiles, goals, support plans, and notes - ensuring consistent care and accurate record-keeping.
• Service Agreements & Budget Tracking: Supports creation, storage, and monitoring of service agreements while tracking NDIS funds in real time to prevent overspending.
• Smart Rostering with Built-in NDIS Pricing: Auto-builds rosters, matches the right staff with shifts, and calculates costs using the latest NDIS Price Guide.
• Timesheets, Payroll, Invoicing & Claims: Connects shifts to timesheets, payroll, invoicing, and NDIA claims - reducing admin time and eliminating manual errors.
• Audit-Ready Reporting Dashboards: Provides real-time compliance insights, alerts, and documentation to help providers stay prepared for NDIS audits at any time.

Pros:

• All-in-one NDIS solution.
• Affordable pricing including a free plan for small teams.
• Built by providers, for providers.
• Smart rostering with real-time updates.
• Single Touch Payroll integrated.
• PRODA integration (Coming Soon).
• Advanced AI Features.

Cons:

• Feature-rich - some training needed for smaller teams.
• Newer platform, still expanding third-party integrations.

Pricing:

• Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
• Team Plan: $13 per user/month.‍
• Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.

2. CareMaster

CareMaster is a popular NDIS solution focused on rostering, billing, compliance, and workforce documentation. It’s straightforward to use and offers strong staff and participant management features.

Key Features:

• Rostering, Invoicing, HR & Payroll: Streamlines staff scheduling, billing, and payroll processing with built-in HR tools.
• Digital Forms & Client Management: Centralised system for managing client records, care plans, and digitally signed form
• Incident Reporting & Service Bookings: Supports real-time incident logging and easy booking of services.
• Secure Cloud Document Storage: Safely stores agreements, notes, and files with role-based access control.
• NDIS Budgeting & Billing: Tracks participant funding, prevents overspending, and generates NDIS-compliant invoices and claims with built-in price guide support.

Pros:

• Mobile app for staff and clients.
• Built around NDIS workflows.
• Strong compliance features.

Cons:

• The UI feels outdated or complex for modern users.
• Fewer customisation options.
• Not ideal for large or high-growth organisations.

Pricing:

• Essential Plan: $16 per user/month
• Standard Plan: $26 per user/month‍
• Premium: $36 per user/month
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3. ShiftCare

ShiftCare focuses heavily on support-worker management and daily service delivery. It’s particularly popular with community support and home-care providers.

Key features:

• Shift Scheduling & Attendance Tracking: Easily create rosters, assign shifts, and track worker attendance in real time to streamline daily operations.
• Notes, Documents & Incident Logs: Support workers can record progress notes, upload documents, and log incidents directly from the app for accurate compliance records.
• Participant Budgets & Care Information: Keeps participant details, care plans, and funding balances in one place, helping teams deliver consistent, personalised support.
• NDIS-Aligned Billing & Invoicing: Generates invoices and claims using the NDIS Price Guide, reducing manual admin and billing errors.
• Worker App with Compliance Reminders: Workers receive alerts for expiring checks, certificates, and required documentation, helping providers maintain ongoing compliance.

Pros:

• Strong rostering and scheduling.
• Dedicated mobile app.
• Seamless integration with Xero, MYOB.
• Affordable entry-level pricing.

Cons:

• Limited Custom Reporting & Analytics.
• Basic Incident & Compliance Tools.
• No Single Touch Payroll.
• No built-in PRODA Integration.

Pricing:

• Basic Plan: $8 per user/month
• Professional Plan: $13 per user/month‍
• Premium Plan: $20 per user/month
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4. Brevity

Brevity is a highly configurable care management platform designed for NDIS, aged care, and disability service providers. Known for its flexibility, it helps reduce manual admin with automation tools across rostering, billing, and compliance, making it well-suited for providers needing deep customisation.

Key Features:

• Advanced Rostering & Scheduling: Supports individual and group shift planning, staff allocation, leave tracking, and integrates with mobile devices for real-time updates and digital clock-ins.
• NDIS-Ready Billing & Invoicing: Comes pre-loaded with NDIS pricing guides and includes tools for bulk claims, automated service agreements, and streamlined invoicing for both clients and third parties.
• Mobile & Web App Access: Staff can view rosters, log timesheets, submit incident reports, and access client documents via the Brevity mobile app.
• Analytics, Reporting & Alerts: Offers live dashboards, KPI tracking, a custom report builder, and alerts to flag funding thresholds, compliance deadlines, or documentation gaps.
• Incident Reporting & Risk Tools: Enables staff to log incidents, hazards, and risks, giving providers the tools to meet NDIS safety and compliance requirements.

Pros:

• Strong integration with accounting platforms.
• Flexible and adaptable to unique provider needs.
• Easy mobile access for frontline staff.
• Budget-friendly for smaller providers.

Cons:

• The user interface is less intuitive and can feel outdated.
• No Single Touch Payroll integration.
• Lacks some of the automation and AI-driven scalability found in newer platforms.

Pricing:

• Business Plan: $6.99 per user/month
• Enterprise Plan: Price on request, includes advanced features like API access, enhanced data security, and workflow automation.

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Comparison Table: Imploy vs CareMaster vs ShiftCare vs Brevity

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Why Imploy Is the Best Option?

Imploy stands out as a complete, purpose-built NDIS software solution.

• All-in-One Platform: Combines rostering, payroll, compliance, participant management, billing, and claims - no need for multiple tools.
• NDIS-Specific Compliance: Tracks incidents, worker checks, audit-ready documentation, and integrates with PRODA for claims.
• Smart Automation: Auto-rostering, mobile clock-in/out, real-time updates, and automated invoicing reduce admin time.
• Scalable & Flexible: Free plan for small teams, full-featured plans for large providers, covering SIL, community services, and more.
• User-Friendly: Intuitive interface and mobile-friendly design make it easy for managers and support workers.

In short: Imploy saves time, reduces compliance risk, and supports growth making it the strongest all-round NDIS software choice.

Final Thoughts

NDIS compliance software is no longer optional - it’s essential. The right system not only keeps you audit-ready but also improves care quality, reduces admin overwhelm, and protects your business from compliance risks.

Imploy stands out as the most complete and modern solution for 2025, while CareMaster, ShiftCare, and Brevity are excellent alternatives depending on your service model.

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Frequently Asked Questions (FAQs)

1. What is NDIS compliance software?

NDIS compliance software is a digital system designed to help disability service providers meet the National Disability Insurance Scheme (NDIS) requirements. It manages incident reporting, worker screening, documentation, billing, participant records, and audit readiness—all in one place.

2. Why do NDIS providers need compliance software?

Compliance software reduces administrative work, improves accuracy, and ensures providers remain audit-ready at all times. It helps avoid compliance breaches by tracking worker screening dates, managing documents, recording incidents, and keeping participant notes organised.

3. Which NDIS software is best for compliance in 2025?

Imploy is the top choice for 2025 due to its all-in-one platform, strong compliance tools, worker screening tracking, incident management, and built-in rostering, payroll, and billing. CareMaster, ShiftCare, and Brevity are also strong options depending on your organisation’s needs.

4. Does NDIS compliance software help with audits?

Yes. Most platforms provide audit-ready logs, version-controlled documents, incident records, and tracking of staff qualifications. This ensures providers can easily present evidence during NDIS audits or quality checks.

5. Can I use NDIS software as a sole trader?

Yes. Imploy, ShiftCare, and Brevity offer affordable plans suitable for sole traders or small teams. Imploy even has a free plan for up to 5 users, making it ideal for small providers.

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