Why leading NDIS Providers are switching from ShiftCare to Imploy
More features. Better support. Fairer pricing. Rostering, compliance, AI-powered shift scheduler, shift notes, plus more. Everything else your team needs to succeed, all for less than the cost of ShiftCare.
Built for NDIS & HCP Providers
Purpose-built for Australian providers. Every feature, from claim codes to compliance logic, matches NDIS and HCP workflows. No workarounds. No custom setups. Just tools that work.
Staff Compliance, Automated
All worker documents live in one platform: qualifications, police checks, training, certifications. Non-compliant staff can't be rostered. Every shift meets audit requirements automatically.
Real-Time Hour Tracking
Monitor each client's weekly service hours instantly. Automatic alerts flag under-delivery and budget limits before you overspend. Stay compliant, stay funded.
Next-Gen AI Rostering
Stop the scheduling scramble. Our AI Vacant Shift tool automatically rates and suggests the perfect carer for every open spot. Reduce admin fatigue, eliminate conflicts, and ensure the right fit every time.
Supplier Management, Centralised
Track external agencies and subcontractors from one dashboard. Hours, invoices, and compliance all in one place. No spreadsheets. No paperwork chase.
Task Management, Integrated
Assign tasks with attachments, deadlines, and financial tracking built in. Upload documents, set price guides, track progress, all without leaving the platform.
The "ShiftCare Tax" Explained
They penalize you for starting small. They penalize you for growing big. Imploy believes your software bill shouldn't look like a riddle. Here is what you are actually paying for with them.
The "Ghost Staff" Fee (Minimum Seats)
The Reality: If you are a lean startup with 2 admins, you are paying for 3 imaginary employees every single month.
The Cost: That is up to $900/year wasted on seats that no one is sitting in.
The Imploy Way: Pay for who you have. No minimums. No ghosts.
The "Success" Penalty ($2 Per Client)
The Reality: ShiftCare charges an extra $2 per client, per month just to unlock their "Support at Home" features.
The Cost: If you have 50 clients, that’s an extra $1,200/year just to use the software you already pay for.
The Imploy Way: Unlimited clients are included. We don't tax your growth.
The "Feature" Wall
The Reality: To get accounting integrations, ShiftCare forces you to upgrade to their Premium Plan ($25/user).
The Cost: You have to upgrade your entire team's price just to let one bookkeeper export an invoice.
The Imploy Way: Essential business tools including accounting are standard.
AI oversight means less admin work
Stop drowning in spreadsheets and manual phone calls. Imploy’s new AI capabilities work in the background to fill shifts, ensure compliance, and match the perfect support worker to every client automatically.
AI Vacant Shift Manager
AI Shift Note Monitoring
AI Note Improvement
AI Compliance Oversight
