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NDIS Software Built for Small Providers

Manage your entire business from one login. The all-in-one software that handles rostering, compliance, and billing so you can focus on growing your agency.

Users
1K+ users Australia wide
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Big Business Features, Small Business Simplicity

Running a small provider business means wearing every hat: Rostering Coordinator, HR Manager, and Compliance Officer.Imploy centralizes your operations so you can stop fighting fires and start focusing on service delivery. Get the robust features of enterprise software with the agility and simplicity a small business needs.

Client Management

Ditch the paper files and scattered spreadsheets. Store every NDIS plan, risk assessment, and service agreement in one secure, digital profile designed for easy access by your small team.

Digital Records
Store comprehensive client data, medical alerts, and support needs in one easy-to-access location.
Budget Tracking
Input NDIS plan dates and funding categories to track utilization and prevent overspending.

Conflict-Free Rostering

Prevent double-bookings and expensive unbillable travel. Our smart roster matches the right staff to the right participant instantly and shares shifts directly to their mobile app.

Smart Matching
Filter staff by skills, location, and availability to ensure the perfect care match every time.
Instant Notifications
Send roster updates via push notification so staff always know where they need to be.

Automated NDIS Billing

Stop doing manual calculations on Sunday nights. Convert completed shifts into accurate, NDIS-compliant invoices instantly to ensure you get paid on time.

Price Guide Sync
System automatically updates with new NDIS pricing so you never undercharge for services.
Accounting Integration
Sync invoices and payroll data directly to Xero or MYOB to eliminate double data entry.

Audit-Ready Compliance

Protect your business from non-compliance risks. Track staff document expiry and ensure all mandatory checks are valid before rostering.

Staff Records
Store copies of all staff certifications and police checks directly on their profile for easy reference.
Secure Storage
Keep all sensitive staff and participant documents encrypted and ready for audit inspection.

We understand the pain of managing relationships on spreadsheets!

Imploy is built by a provider, for providers. We understand the complexities of delivering quality care while maintaining personalized relationships with a growing list of participants. We have also built a provider company and struggled with fragmented data and lost notes instead of focusing on care. Imploy is an NDIS CRM Software for sole traders and providers because we’ve solved the problems you face every day.

To empower care providers through intuitive, efficient, and compliant software that simplifies relationship management, supports staff, and enhances the lives of the people they care for.

We envision a future where care providers of all sizes have access to the tools and technology they need to grow sustainably, meet regulatory demands, and focus on what matters most—delivering better outcomes for clients and communities.

Resources and Support

We know adopting new NDIS software can be daunting. By signing up with Imploy, you get access to a 1:1 session to set up your business with us for completely FREE.

Dedicated Support Person
For the first month, you get a dedicated Imploy support team member helping you for completely FREE. No conditions.
Extensive Help Articles and Videos
We have tens of videos and help articles in our Help Center and we add them each week. Imploy also has a product tour and a smooth onboarding process to get you started.

Frequently asked questions

Got questions? These FAQs are here to give you quick answers.

Is this software too complex for a small team?

No, it is designed for simplicity. We stripped away the enterprise clutter to give small providers exactly what they need : rostering, notes, and billing in an easy-to-use interface.

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Can I use this for rostering only?

You can, but the real power comes from the all-in-one flow. When you roster in Imploy, it automatically generates the timesheet and invoice, saving you hours of double entry.

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Is my data stored in Australia?

Yes. All data is encrypted and stored on secure Australian servers, ensuring you are fully compliant with Australian privacy laws and NDIS standards.

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Can I track progress toward NDIS goals?

Yes, our Goal Tracking feature allows you to set up NDIS goals from the participant's plan and link every case note and service delivered to a specific goal for reporting.

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Is prior technical expertise required to operate this platform?

No, it’s designed with a simple interface for busy carers and support coordinators. If you can use email, you can use Imploy.

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How does the software help with NDIS audits?

Our system creates a complete digital audit trail. From signed service agreements to time-stamped case notes and incident reports, you can generate an audit-ready file for any participant in seconds.

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Experience the Imploy difference with AI

Get ready to experience how AI can transform the way you work,and unlock smarter, more efficient workflows.