Top 5 NDIS Software Solutions in Australia for 2025

Modern smart software options for care providers are functionally astute; they offer a clean user interface and artificial intelligence powered solutions to reduce administrative workload, centralize paperwork, and dial out delays in in-house communication. It is a tool that lives in the personal devices of participants, their families, support workers, care managers, and compliance officers and creates a tangible and accessible electronic paper trail. Logic dictates adopting one comprehensive software via one subscription plan for daily operation.
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1. Imploy Healthcare

Imploy Healthcare is multi-functional and comprehensive. With just a few clicks, care managers have access to the support worker’s logged hours, a suite to manage client specific invoices, a care portal to monitor spending on a client’s budget, and e-sign for authorization.

AI integration in shift management is a modern scheduling tool that minimises travel time and broken shifts with smart suggestions for personnel and timing. Using GPS, support workers in the area who are yet to reach 40 hours for the week are recommended to the care manager based on their proximity to the client. Clock-in and out is enabled when support workers are within 50 meters of the appointed destination. Clients and support workers with incompatible personalities are excluded from each other’s radar. AI generated shift summaries reviews every entry from support workers and organizes them in order of severity. Care managers can immediately clock high priority actions that require an authorized deployment of funds and secure approval simultaneously from the client or their family through e-sign. These summaries are also clear and concise for every member of the care team.

‍Imploy's AI-driven features, like intelligent note enhancement and smart shift matching, distinguish it by transforming raw carer notes into clear, compliant summaries and optimizing shift assignments based on client needs, carer skills, and location, similar to the innovations highlighted in our overview of AI features transforming care management in Australia.

The mobile app and desktop version is fast because every page is front loaded. The UI is intuitive, minimal, and neatly groups information that is relevant to the type of user assigned to each account. The software is currently available for free for up to five users. The premium subscription costs $14 per user per month.

Contact the team behind Imploy Healthcare and unlock a convenient all-in-one portal for plan management.
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2. iinsight

A portal designed for appointment management, extensive patient records and financial data, iinsight reduces administrative load at the meagre cost of $59.99 per user per month.

The UI is intuitive and flexible for both NDIS and HCP providers to tailor to their needs. The developers constantly deliver updates to the app to improve performance. Data is stored on the cloud making it incredibly accessible with a single set of login credentials. With its suite of features for administrative staff, this tool is designed for providers to generate electronic documentation that saves them time and the hassle of sorting paperwork.

Iinsight’s customer support staff are available five days a week. They are acclaimed for their quick response times and extensive knowledge of the inner workings of the app to instruct their users. The app also offers SMS notifications for rapid response times. Iinsight is available for free for the first 14 days.

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3. Brevity

Brevity requires users to undertake a steep learning curve but offers a large suite of services for NDIS and aged care providers in return. The app offers solutions in client management, rostering, record-keeping, payroll, and budget monitoring for care managers and progress notes templates for support workers.

This cloud based data hub monitors the client’s key metrics for an additional layer of compliance with NDIS guidelines. The HR features significantly reduce administrative costs and doubles as an accessible folio recording appropriate budget utilisation in case of an inevitable audit by the NDIA.

This comprehensive tool is priced upon application for interested parties. Versions with reduced functionalities are available for $64.90 per month, and the base version only costs $44.90 per month equipped with a minimal list of features.

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4. Splose

Splose is an AI powered software designed for allied health professionals, physiotherapists, chiropractors, and NDIS providers. This modern tool has enhanced capabilities due to its AI engine that enables voice-to-text progress notes, integration with Xero to automate invoicing, payments, and reporting to the NDIS, and enhanced client management features.

Splose sports an attractive UI and AI chatbots that are available 24/7 for customer support. However, the app is only limited to providers, with clients unable to access their own records through a dedicated portal. Still, with the software’s integration of Zoom, Google Meet, and Microsoft teams, care managers and support workers can connect rapidly through this software. The AI powered summaries distil complex shift notes into clear instructions for the care team to ensure continuity of care plans, even when staff are constantly rotating. Care managers receive a tool that automates complex scheduling decisions and Human Resources can submit payroll data with the click of a button.

Splose is available for $27 per user per month. The AI features cost an additional $27 per user per month. Splose is free for the first seven days.

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5. HPA PLUS

HPA Plus is a comprehensive tool for NDIS providers offering care management, scheduling, rostering, billing, invoicing, and performance monitoring metrics. This platform promises to streamline operations for NDIS providers by reducing the time administrative staff spend on repetitive tasks to focus instead on providing quality care to their clients.

HPA Plus is available for clients, their families, support workers, care managers, and administrative staff. Despite its dated functionality, the app upholds a record of providing adequate and timely customer care for its users and remaining stable during operation.

HPA Plus is available for $50 per month and offers a 21 day free trail for new users.

While these platforms offer comprehensive solutions, they may include features that are more suited to medium or large providers. For sole traders or smaller NDIS businesses, using a guide to finding the best NDIS software for small providers can help identify affordable and streamlined options. These solutions focus on core essentials like invoicing, compliance, and rostering, without the complexity of enterprise-level systems.

Comparison Table

For a broader industry perspective, you can also review this detailed best healthcare rostering software in Australia comparison, which explores rostering platforms beyond just NDIS-specific providers."

Why choose Imploy Healthcare?

Harmony. The team behind Imploy Healthcare offer a customisable tool and modern technology for $14 per user per month. One subscription that brings every member of the care team and the client to one platform, and keeps them there.

• The platform supports both NDIS and HCP, making it future-ready for the aged care reforms.
  

• All-in-one system: rostering, PRODA integration, compliance, HR, payroll, and mobile access no third-party tools needed.
  

• Ideal for scaling providers who want seamless coordination between different funding models.
  

• Imploy's AI-driven features, like intelligent note enhancement and smart shift matching, distinguish it by transforming raw carer notes into clear, compliant summaries and optimizing shift assignments based on client needs, carer skills, and location.

• Ideal for scaling providers who want seamless coordination between different funding models. For plan managers, our guide to choosing the right NDIS plan management software breaks down the features to look for when assessing systems.

FAQ

Q: Can clients and their families access their information on Imploy?
A: Absolutely. A key strength of Imploy is its inclusive portal. Clients and their families have secure access to view care plans, monitor budget spending, approve shift summaries via e-sign, and communicate with their care team, all from their own dedicated login. This transparency builds trust and reduces administrative back-and-forth.

Q: What kind of customer support can we expect?
A: Our team is dedicated to the success of Australian care providers. We pride ourselves on offering responsive and knowledgeable support to help you get the most out of the platform and ensure your operations run smoothly.

Q: We're growing quickly. Will Imploy scale with our business?
A: Definitely. Imploy is built for scalability. Whether you're supporting five participants or fifty, the platform grows with you. Its customisable workflows and comprehensive feature set for HR, payroll, and multi-model care coordination ensure it remains the central backbone of your operation as you expand

Q: How does the GPS clock-in/out feature work?
A: Support workers can only clock in and out via the mobile app when their GPS confirms they are within a 50-meter radius of the client's appointed address. This ensures accuracy of hours logged, prevents timesheet errors, and provides a verifiable electronic trail for NDIS auditing purposes.

Q: We use Xero for accounting. Does Imploy integrate with it?
A: While Imploy has its own powerful, integrated invoicing and financial suite (including direct PRODA claims), it also offers seamless integration with Xero. This allows for a smooth sync of financial data, giving you flexibility and comprehensive control over your accounting processes.

Q: Is there a free trial or a free plan available?
A: Yes. Imploy offers a completely free plan for teams of up to five users, allowing you to test its core functionalities. We also encourage you to book a demo with our team to see the advanced AI and management features in action and discuss a tailored plan for your business.