Top 5 MYP Alternatives for NDIS Providers

MYP is a care management platform designed to streamline operations so providers can focus more on delivering quality care and less on paperwork. By centralising key tools and automating routine tasks, it reduces admin load, boosts efficiency, and supports improved client outcomes. MYP is a well-known care management platform used by many NDIS and aged care providers across Australia.

However, for many NDIS providers, especially small to mid-sized businesses - MYP's steep learning curve, configuration needs, and pricing can be a challenge.

In this blog, we explore the top 5 MYP alternatives for NDIS providers, focusing on platforms that offer simplicity, affordability, and purpose-built tools to streamline your operations.
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Why Look Beyond MYP?

While MYP is feature-rich, it may not be the perfect fit for every provider. Here’s why many organisations are looking at alternatives:

• High Complexity: MYP’s enterprise features can feel overwhelming for smaller providers.
• Setup Time: Onboarding can be time-consuming and requires extensive training.
• High Cost: The platform is priced for medium to large providers, which may not be viable for sole traders or new businesses.
• Less Flexibility: Providers seeking lightweight, plug-and-play solutions may find MYP too rigid.
• No App for Staff: MYP lacks a dedicated mobile app for frontline workers, making it less practical for remote teams.
• No Self-Onboarding: Providers must rely on guided setup, limiting flexibility and speed for new users.
• No AI Tools: MYP does not offer AI-driven features like smart shift matching or automated note enhancement, which are becoming essential for efficiency.

Whether you're just starting out or looking to switch to a simpler system, the following platforms offer great alternatives.
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Top 5 MYP Alternatives

1. imploy - The Best All-in-One Alternative

imploy is a comprehensive care management platform built to serve a wide range of care sectors, including home care providers, NDIS providers, community nursing teams, support coordinators, allied health professionals, and self-managed participants. It offers a unified solution to manage care delivery, workforce coordination, and business operations.

Key Features:

• Care & Client Management: Easily create, update, and monitor care plans, track progress, and store client records in a centralised system.
• Smart Rostering: A drag-and-drop scheduler with award interpretation, live staff availability, and flexible shift allocation, ideal for last-minute changes.
• Mobile Workforce App: Support workers can view shifts, clock in/out, submit timesheets, and write notes via the mobile app.
• Compliance Management: Automated alerts for expired credentials, incident reporting, police checks, and compliance documents keep providers audit-ready.
• Payroll & Claims Integration: Integrated with Xero, STP, and PRODA (Premium plans) to streamline payroll, invoicing, and funding claims for NDIS and HCP.
• Recruitment & HR Tools: End-to-end tools for staff onboarding, screening, contract management, and recruitment tracking.
• CRM & Intake Workflow: Manage new referrals, track enquiries, and onboard clients with built-in lead management tools.
• Live Reporting: Real-time dashboards for tracking service delivery, client funding balances, budget usage, and workforce KPIs.

AI-Driven Tools:

• Smart Shift Matching: AI suggests the best-fit support worker for each shift based on skills, preferences, location, and historical data, maximising client satisfaction and minimising travel time.
• Note Enhancement: Transforms raw support worker notes into polished, grammatically sound summaries with clear insights and improved readability.

Pros:

• Mobile App for Support Staff.
• PRODA Integration(Coming soon)
• AI‑Powered Automation.
• Built for both NDIS and aged care (CHSP/HCP).
• Unified HR, Payroll & Rostering.
• Simplified Setup & User Experience.
• Self-onboarding, intuitive UI.
• Flexible Pricing and Support for Aged Care.

Cons:

• Feature-rich - some training needed for smaller teams.
• Newer platform, still expanding third-party integrations.

Pricing:

• Lite Plan: Free for up to 5 users - includes essential features like care management, rostering, and mobile access.
• Team Plan: $13 per user/month.
• Premium Plan: $15 per user/month - includes payroll, HR, accounting, marketing, and unlimited storage.

Book a quick demo.

2. CareVision

CareVision is an Australian care management software platform designed to support aged care, disability services, and home care providers. It offers a range of features to streamline operations, including care planning, client record management, NDIS billing, and compliance tracking.

Key Features:

• Centralized Client Management: It provides a single, unified profile for each client, integrating all medical details, care plans, and assessments to ensure all staff have access to the same, accurate information.
• Mobile Staff App: Care workers can use a mobile app to view schedules, access client details, record notes, and complete tasks while they are in the field, which reduces paperwork and increases efficiency.
• Advanced Rostering: The system includes powerful scheduling tools with drag-and-drop functionality, and automated alerts to ensure compliance with awards and avoid conflicts.
• Integrated Budgeting & Billing: CareVision handles NDIS, HCP, and CHSP budgets, creating quotes and service agreements. It also integrates billing and payroll for accurate financial management.
• Secure Documentation: Staff can securely record and store time-stamped progress notes, incident reports, and visit logs directly in the system, which helps with compliance and improves communication across the care team.

Pros:

• Automated invoicing and claiming.
• Real time reporting.
• Smart Rostering and Timesheets.

Cons:

• Higher Price Tier.
• No PRODA Integration.
• Interface Complexity for Small Teams.
• Onboarding Complexity.
• No AI Features.

Pricing:

• Pricing starts from $65 per user/month.
• To get a precise quote, you must contact CareVision directly, as plans are tailored and based on your service requirements.

3. Pnyx

Pnyx(also known as Comm.care) is a cloud-based care management platform built for NDIS, CHSP, and aged care providers. It simplifies client care planning, compliance, rostering, and billing through collaborative tools and automated workflows designed for small to mid-sized organisations.

Key Features:

• Care Management: Centralised client records including care plans, goals, progress notes, medications, and service delivery history, ideal for case managers and support coordinators.
• Rostering & Scheduling: Smart rostering system lets you assign workers based on availability, qualifications, and client preferences, with alerts for conflicts and overbookings.
• NDIS Bulk Invoicing: Generate compliant bulk invoices quickly using updated NDIS price guides. Auto-calculates travel, cancellations, and group supports where applicable.
• Compliance & Quality Management: Built-in tools for managing incidents, complaints, risks, and audits. Keeps you aligned with Aged Care and NDIS quality standards.

Pros:

• Auto‑Updated NDIS Pricing.
• Simplified CHSP/DSS Compliance.
• Smart Rostering and Scheduling.
• NDIS Bulk Invoicing.

Cons:

• Unclear pricing transparency.
• Outdated UI.
• No PRODA Integration.
• No AI Features.
• Limited external integrations.

Pricing:

• Professional Plan: $7 per client/month.
• Enterprise Plan: $7 per client/month + $5 per user/month.

4. ShiftCare

ShiftCare is a care management platform for disability, aged care, and allied health providers, offering key features like rostering, NDIS billing, progress notes, and mobile apps for staff and families. It also integrates with Xero, MYOB, and QuickBooks for accounting.

Key Features:

• Smart Scheduling & Rostering: Easily manages shifts with drag-and-drop scheduling, recurring rosters, and staff-client matching to avoid overlaps and ensure compliance.
• Integrated Invoicing & Accounting: Automatically generates invoices linked to care delivery and sync with platforms like Xero, QuickBooks, and MYOB.
• Mobile Caregiver App: Care staff can access schedules, clock in/out with GPS, and submit care notes and expenses from their smartphones.
• Compliance & Documentation Tools: Records care note, track incidents, and manage staff credentials in real time with HIPAA-compliant templates.
• Client & Family Portal: Families can securely view care schedules, progress notes, and invoices through the ShiftCare Connect portal.

Pros:

• Strong rostering and scheduling.
• Dedicated mobile app.
• Seamless integration with Xero, MYOB.
• Affordable entry-level pricing.

Cons:

• Limited Custom Reporting & Analytics.
• Basic Incident & Compliance Tools.
• No Single Touch Payroll.
• No built-in PRODA Integration.

Pricing:

• Basic Plan: $8 per user/month
• Professional Plan: $13 per user/month‍
• Premium Plan: $20 per user/month

5. CareMaster:

CareMaster is a comprehensive care management platform designed specifically for NDIS and aged care providers. It offers essential tools for managing staff, clients, billing, and compliance - all at an affordable price point. Ideal for small to mid-sized organisations, CareMaster helps providers stay NDIS-compliant without the complexity or cost of larger enterprise systems.

Key Features:

• Service Delivery Monitoring: Tracks hours of service delivered versus what was planned, helping providers stay on top of participant support plans.
• Smart Rostering: Matches clients with qualified workers and allows real-time shift tracking and updates.
• In-App Staff Messaging: Provides secure, real-time communication between coordinators and field staff.
• NDIS Compliance Support: Designed to align with the NDIS Quality and Safeguards Framework, making audits and reporting more straightforward.

Pros:

• Cost-effective pricing, ideal for smaller providers.
• Built to support NDIS-specific workflows.
• Smart Rostering.

Cons:

• Interface and design are fairly basic.
• Limited options for workflow or dashboard customisation.
• No direct PRODA integration.

Pricing:

• Essential Plan: $16 per user/month
• Standard Plan: $26 per user/month
• Premium Plan: $36 per user/month
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Comparision Table

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Why imploy is the best alternative to MYP?

1. Australian NDIS and aged care integration

imploy is purpose‑built for both NDIS and Home Care Packages (HCP) providers and includes direct PRODA and Single Touch Payroll (STP) integration in its Premium plan, this removes the need for third‑party tools like Xero for claims processing or payroll. MYP also supports PRODA and STP, but imploy’s direct and seamless integration reduces duplication and manual work.

2. AI‑Driven automation and smarter rostering

Compared with MYP, imploy includes AI-based shift matching, it matches workers to clients based on location, skills, preferences, and history. It also offers a note enhancement tool, which converts raw shift notes into polished summaries. MYP has powerful roster and invoice automation, but lacks these AI tools.

3. Comprehensive functionality in one platform

imploy combines rostering, care and client management, payroll, HR, compliance, CRM, reporting, and mobile workforce tools in one unified system. MYP also offers many of these components, but imploy’s tighter integration and intuitive, modern interface set it apart.

4. Transparent pricing and starter plan

imploy offers a Lite plan that is free for up to 5 users, with rostering, care management and mobile access included. Paid plans start at AU$13 per user per month (Team) or AU$15 (Premium). MYP pricing is less clearly published and tends to suit mid‑to‑larger organisations also using allied health or medico‑legal modules.

5. Designed for growth and ease of use

imploy is built to scale with modern Australian care providers. It features live dashboards and real‑time reporting, plus workflows suited to complex funding streams. MYP is robust and increasingly comprehensive, it recently merged with iinsight to expand coverage across health, legal and allied care domains. But imploy remains easier for smaller or medium providers to adopt quickly.
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Final Thoughts

Choosing the right care management platform is crucial for the efficiency, compliance, and long-term success of any NDIS provider. While MYP remains a comprehensive and widely used solution, it may not meet the needs of every organisation, particularly smaller providers or those seeking a more intuitive, cost-effective system.

Platforms like imploy, CareVision, Pnyx, ShiftCare, and CareMaster each bring unique strengths, from AI-powered automation to budget-friendly pricing and streamlined onboarding.

Among these, imploy stands out as the most balanced and scalable option, combining affordability with powerful tools designed specifically for Australian care providers. Whether it’s AI efficiency, seamless mobile access, or simplified NDIS compliance, imploy tick marks in all the boxes.
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FAQs

1. Why would I choose an alternative to MYP?
MYP is feature-rich, but may be overwhelming for smaller providers. Its pricing, setup complexity, and lack of a mobile app can also be limiting.

2. Which MYP alternative is best for small providers or sole traders?
imploy and CareMaster are both great options. imploy offers a free Lite plan and intuitive onboarding, while CareMaster provides a low-cost entry point tailored for NDIS compliance.

3. What if I want integrated payroll, compliance, and HR in one system?
imploy provides unified payroll, HR, and compliance tools in its Premium plan. It also integrates directly with PRODA and STP, making it a powerful all-in-one solution.

4. Is there a free or trial version available for these platforms?
Yes. imploy offers a free Lite plan for up to 5 users. Other platforms like ShiftCare and CareMaster may offer demos or trial periods upon request.

5. Why is imploy a top choice for providers?
imploy combines AI automation, seamless PRODA/STP integration, a modern mobile app, and flexible pricing, making it easy to use, cost-effective, and ready to grow with your business.

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