Tired of Caretaskers' high fees and clunky apps? Discover 5 smarter care platforms with better pricing, features, and support.
Nischal Shrestha
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Alternatives
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August 12, 2025
As Australia’s care sector evolves at lightning speed, providers are seeking smarter, more intuitive software solutions to handle rostering, compliance, payroll, and client care. While Caretaskr has been a reliable choice for many, some organisations are now exploring alternatives that offer deeper automation, stronger local support, and better value for money.
In this guide, we explore five of the best alternatives to Caretaskr, from all-in-one care management platforms to AI-powered scheduling tools, so you can find the right fit for your organisation’s needs.
Why Consider an Alternative to Caretaskr?
Carestaskr offers a range of tools for scheduling, documentation, and client management. However, it has some limitations that can affect the growth of aged care and disability support providers:
Limited automation and AI capabilities
Fewer advanced reporting tools
Integration gaps with certain payroll and accounting platforms
Higher costs as team size scales
Basic mobile app experience for field staff
These gaps can make it harder to keep up with Australia’s complex compliance requirements and fast-changing funding models. That’s why it’s worth exploring other options purpose-built for NDIS, Home Care Packages (HCP), and community care.
Best Alternatives to Caretaskr in 2025
While caretaskr offers a streamlined way to book tasks and services, it may not suit every user or organization, especially those in the healthcare, disability, or freelance service sectors. Whether you're looking for better pricing, deeper functionality, or a more scalable platform, these five alternatives provide compelling options.
1. imploy – The Best Caretaskr Alternative
Imploy is an all-in-one care management platform designed specifically for Australian NDIS and Home Care Package providers. Unlike many systems, it natively supports both funding streams, making it a top choice for providers delivering multiple service types.
Whether you’re managing aged care clients, NDIS participants, or private services, imploy streamlines operations while keeping you compliant.
Key Features:
Smart Rostering: Create and assign shifts instantly, manage last-minute changes, and track availability with drag-and-drop ease. AI-powered allocation ensures the best-fit staff every time, solving the inconsistency issues common in Caretaskr.
Mobile App: Field staff can log shift notes, view schedules, and mark attendance in real time via a fast, intuitive, and bug-free mobile app, eliminating the clunky user experience frustrations some Caretaskr users report.
Payroll & Invoicing: Fully integrated with STP, PRODA, and Xero, for instance, accurate billing and payroll help providers save time and avoid the high service fees that burden Caretaskr users.
Compliance Tools: Automated alerts for document expiry, incident tracking, and worker screening keep teams audit-ready and compliant year-round without manual tracking headaches.
Care Management: Centralised client records, care plans, and progress tracking for every service type, including complex or niche support areas that Caretaskr often doesn’t cover.
CRM & Enquiries: Built-in sales, lead tracking, and onboarding tools, something Caretaskr lacks, allow providers to grow their business without juggling multiple systems.
Real-Time Reporting: Live dashboards to monitor budgets, funding use, and service delivery at a glance, giving providers instant insights instead of waiting for delayed reports.
AI Tools:
Smart Shift Matching: AI-powered Smart Shift Matching ensures you always place the right person for the right service, automatically recommending staff based on client preferences, past reviews, proximity, and staff experience.
Intelligent Note Enhancement: Turns rough notes into clear, compliant summaries.
Pros:
Built for both NDIS and aged care
Very user-friendly
Responsive local support
Clear pricing
Free Lite Plan for small teams
Built in features like single touch payroll, sales CRM, Suppliers portal
Advanced AI features for rostering and note-taking
Mobile app with geo attendance
Built in HR and recruitment tools
Live dashboards and real time reporting
Direct PRODA integration
Cons:
Newer platform, still building third-party integrations
Pricing:
Lite: Free for up to 5 users
Team: $17/user/month
Premium: $19/user/month (includes payroll, HR, and unlimited storage)
Reduce Your Admin Time with Intelligent Software Built for You
Imploy is the all-in-one platform designed specifically for Home Care and NDIS providers, built by a provider who understands your challenges.
AI-powered shift matching & notes improvising
All-in-one software:no tool juggling or extra integration costs
Specifically built for HCP & NDIS providers
Be among the first to simplify your operations with a platform designed for your needs.
ShiftCare is a well-known cloud-based software built for disability and aged care service providers. It offers comprehensive features for staff scheduling, NDIS billing, and team communication, all in one place.
Key Features:
Smart Rostering: Drag-and-drop scheduling with shift alerts and open shift management.
Mobile App for Workers: Access schedules, log progress notes, and receive updates on the go.
Client & Care Management: Centralised client records, care plans, and family access.
NDIS Invoicing & Fund Tracking: Automates billing with NDIS price guides and budget alerts.
Progress Notes & Incident Reporting: Custom templates for notes and secure incident logs.
Messaging & Team Communication: In-app chat for teams and real-time shift notifications.
Staff Compliance Management: Tracks qualifications, certifications, and HR records.
Integrations: Supports Xero, MYOB, and other common care software.
Pros:
Quick and simple setup.
Affordably priced
User-friendly design
Strong support response
Easy for beginners to learn
Solid documentation features
Great mobile experience.
Cons:
Less depth in reporting and analytics.
Limited ability to customise forms and workflows.
No option for free plan
Lack of comprehensive features in staff mobile app.
No PRODA integration.
No single touch payroll.
Pricing:
Basic Plan: $8 per user/month
Professional Plan: $13 per user/month
Premium Plan: $20 per user/month
Enterprise plan (greater than 250 staff): price available on inquiry
3. Brevity
Brevity is an Australian-based care management platform that focuses on client-based billing rather than per-user models, making it ideal for organizations with fewer clients but many staff. It’s particularly popular with NDIS providers.
Key Features:
Advanced Rostering & Scheduling: Allows single or group rostering, staff assignments, leave management, and integrates with mobile apps for real-time updates and clock-ins.
NDIS-Compliant Billing & Invoicing: Pre-loaded NDIS price guides, bulk claiming, service agreements, and seamless invoicing to clients and third parties.
Mobile & Web Accessibility: Full-featured mobile app for staff to manage rosters, submit timesheets, incident reports, and access client documents on the go.
Customisable Platform: Flexible field layouts, forms, dashboards, user roles, and reports configured via admin tools without requiring code .
Reporting, Analytics & Alerts: Dashboard views, custom report builder, proactive alerts for funding limits or compliance issues, and exportable analytics for KPIs.
Pros:
Strong Accounting Integrations.
Mobile App Access.
Highly Customisable.
Affordable for small providers.
Cons:
The user interface is clunky and hard to navigate.
Lacks automation and scalability features.
No option for free plan
Pricing:
Business Plan: $69.90 per user/month
Enterprise Plan: Price on Application - offers enhanced security, API access, and custom workflows.
4. AlayaCare
AlayaCare is a high-end enterprise platform for home and community care organizations. It offers end-to-end care delivery solutions, from assessments and scheduling to billing, payroll, and compliance tracking.
Key Features:
Electronic Visit Verification: GPS-based visit tracking for compliance.
AI Assistant: Auto-summarises notes and guides care.
Visit Optimiser: Matches staff by skills and location.
Care Management: Centralises client intake, assessments, and dynamic care planning with real-time updates.
Rostering: Offers drag-and-drop rostering with AI-powered worker matching and built-in visit verification.
Progress Notes & Documentation: Enables mobile note-taking with voice-to-text and real-time syncing to client records.
Staff Mobile App: Allows workers to clock in/out, access care plans, and submit documentation from any device.
Pros:
Comprehensive All-in-One Platform.
Advanced AI Capabilities.
Customisable & Scalable.
Cons:
Higher pricing - less ideal for small or solo providers.
Clunky UI
No build in PRODA integration.
No Single Touch Payroll.
Lack of fixed pricing models
Requires time and training to onboard and configure.
Limited feature pool
Pricing:
To get a precise quote, you must contact AlayaCare directly, as plans are tailored and based on your organisation’s profile and service requirements.
5. Astalty
Astalty is a niche solution designed specifically for support coordinators. It provides a lightweight, task-focused platform to manage client goals, time tracking, and documentation efficiently.
Key Features:
Task‑based Workflow & Task Board: Drag‑and‑drop interface to manage admin tasks, client case notes, goals, billable hours, and daily workflows efficiently.
Rapid Invoice & Billing Workflows: Generate NDIS‑compliant invoices from task entries in seconds; budget tracking and Xero integration available.
Local Hosting & Responsive Support: Australian-based hosting (ISO‑compliant) and highly responsive customer service (often same‑day response).
Budget Alerts & Spending Overview: Real‑time notifications for upcoming funding limits, and quick user-friendly reporting.
Client Document Management: Upload, store, and organise participant-related documents (e.g., assessments, reports, compliance records) in one secure location.
Pros:
Fast Setup & User-Friendly UI.
Flat, Predictable Pricing.
Local Support.
Integrated Digital Signatures.
Cons:
No Staff Rostering or Scheduling.
No direct PRODA Integration.
Basic Reporting & Analytics.
No Staff Mobile App.
No Single Touch Payroll.
Steep pricing
Limited features
Pricing
Premium Plan: $64 per user/month.
Comparison Table: Top Alternatives
Feature / Software
Imploy
ShiftCare
Brevity
AlayaCare
Astalty
NDIS Ready
Yes
Yes
Yes
Yes
Yes
Rostering
AI Matching
Smart / Drag-Drop
Advanced / Group
AI-Powered Matching
None
Payroll Integration
STP + Xero + PRODA
Xero / MYOB
Xero
Custom / 3rd-Party
Xero
Mobile Apps
Staff & Client
Staff & Client
Staff Only
Staff App
None
Compliance Tools
AI Alerts
Staff Compliance Mgmt
Alerts / Note-Based
Compliance Tracking
Budget Alerts
CRM / Client Records
Integrated
Centralised Records
Customisable
Full Care Mgmt
Client Document Mgmt
AI Features
Smart Shift Matching, Note Enhancement
Matching, Reporting
None
AI Assistant, Visit Optimiser
None
Pricing
Free – $17/user
$8 – $20/user
From $69.90/user
Custom Pricing
Free / $64/user
Best For
All-sized providers
Small to medium organisations
NDIS-only or small providers
Large & enterprise providers
Support Coordinators
Why imploy is the best alternative to Caretaskr?
1. Purpose-built for Australian care providers While Caretaskr offers useful rostering and client management features, imploy is designed from the ground up for Australia’s NDIS, aged care, and community care sectors. With native PRODA integration, SCHADS award automation, and Single Touch Payroll (STP) built in, compliance becomes automatic rather than a manual burden.
2. AI-driven efficiency Imploy’s Smart Shift Matching and Intelligent Note Enhancement take automation further than Caretaskr, reducing scheduling errors and streamlining documentation so your team spends more time delivering care, not chasing paperwork.
3. All-in-one, no add-ons required Instead of piecing together rostering, payroll, compliance, CRM, and reporting tools, imploy delivers everything in a single platform. This means fewer integration headaches, fewer logins, and a more consistent user experience across your team.
4. Transparent, scalable pricing With a free Lite plan for up to 5 users and paid plans starting from AU$17 per user/month, imploy scales affordably with your business, avoiding the rising costs that some Caretaskr users face as their teams grow.
5. Local support that understands your sector From onboarding to ongoing use, imploy’s Australian-based support team responds quickly and understands the unique challenges of local care providers.
Switch to imploy and run a more efficient, compliant, and stress-free care operation.
Reduce Your Admin Time with Intelligent Software Built for You
Imploy is the all-in-one platform designed specifically for Home Care and NDIS providers, built by a provider who understands your challenges.
AI-powered shift matching & notes improvising
All-in-one software:no tool juggling or extra integration costs
Specifically built for HCP & NDIS providers
Be among the first to simplify your operations with a platform designed for your needs.
Choosing the right care management software can transform how your organisation operates streamlining workflows, improving compliance, and freeing your team to focus on delivering exceptional care. While Caretaskr remains a well-known option, its gaps in scalability, automation, and reporting can limit efficiency for providers with growing demands.
Alternatives like imploy, ShiftCare, Brevity, AlayaCare, and Astalty each bring unique strengths, from AI-driven rostering to highly customisable care planning tools. The right fit will depend on your service mix, budget, and operational priorities.
Among these, imploy stands out as the most versatile, all-in-one platform built specifically for Australian NDIS and aged care providers. With advanced automation, integrated payroll and compliance tools, and a user-friendly design, imploy helps teams of all sizes deliver better outcomes with less admin. Whether you’re starting out or scaling rapidly, imploy offers the flexibility, affordability, and local support you need to thrive in 2025 and beyond.
Frequently Asked Questions (FAQs)
1. What is the best overall alternative to caretaskr? For general care staffing, Imploy offers the best balance of pricing, usability, and compliance automation.
2. Which alternative is best for NDIS providers? ShiftCare is purpose-built for NDIS with integrated billing, rostering, and award interpretation.
3. Is there a free alternative to caretaskr? Yes, Astalty offers a free tier suitable for solo support coordinators.
4. Which platform has the most advanced features? AlayaCare offers enterprise-grade features, including clinical charting, telehealth, and deep analytics.
5. What is the most budget-friendly option? Brevity offers low per-client pricing, making it ideal for businesses with high staff-to-client ratios.
6. Can I use these platforms outside Australia? Platforms like AlayaCare operate globally. Imploy and ShiftCare are currently Australia-focused.
7. Is there a free version available for any of these platforms? Imploy and Astalty have free version available with limited features. Shiftcare has a trial period for limited time.