imploy vs ShiftCare.

imploy and ShiftCare offer rigorous NDIS, HCP, and worker management features, but which software will best meet your business needs?

Comparing both care management softwares

Selecting the appropriate care management software is essential for operational efficiency and delivering high-quality services. Below is a streamlined comparison between imploy and ShiftCare to help you make an informed decision.

What is ShiftCare

ShiftCare is a care management platform for disability, aged care, and allied health providers, offering key features like rostering, NDIS billing, progress notes, and mobile apps for staff and families. It also integrates with Xero, MYOB, and QuickBooks for accounting.

However, it lacks built-in payroll and full HR tools, often requiring third-party systems. Customisation options are limited, and the interface can feel cluttered as more features are added. While ShiftCare is strong for scheduling and billing, providers needing an all-in-one solution may find it less comprehensive.

What is imploy

imploy is a comprehensive care management platform built to serve a wide range of care sectors, including home care providers, NDIS providers, community nursing teams, support coordinators, allied health professionals, and self-managed participants. It offers a unified solution to manage care delivery, workforce coordination, and business operations.

The platform includes advanced rostering tools, integrated payroll and accounting systems, and a built-in sales CRM to streamline client and staff engagement. Additional features include a dedicated suppliers portal, a staff mobile app for shift access and availability management, and secure document management for compliance and audit readiness. Imploy is designed to enhance operational efficiency while supporting person-centred care delivery.

What's the Difference?

Activity Timeline
ShiftCare
imploy
Care Management
Origin
Australia
Australia
Price Per User
Up to $25 /month
Up to $19 / month
Care Management
Advanced
Advanced
Rostering
Basic
Advanced
Client & Family App
Yes
Yes
Progress Notes & Documentation
Basic
Securely organised and stored
Staff Mobile App
Core Features
Comprehensive app with more features
Business & Operations
Limited
Comprehensive
PRODA Integration
Built-in
Single Touch Payroll
Built-in
Shift Pool
Built-in
Sales CRM
Built-in
Suppliers Portal
Built-in

imploy vs ShiftCare.
Which is Best?

While both platforms serve Home Care & NDIS providers well, imploy offers better value and more comprehensive features at a lower cost. With free plans available, imploy is more affordable than ShiftCare’s $9/month entry point. It also includes built-in payroll, supplier management, CRM, and document tools, many of which ShiftCare lacks or offers only through integrations.

Imploy’s transparent pricing means no surprises, unlike ShiftCare’s enterprise plans, which require consultation. Even at higher tiers, imploy delivers more advanced features like scheduling, accounting, and mobile app access at a lower cost. For growing providers or enterprise clients, imploy also offers custom solutions with dedicated support and flexible infrastructure, making it the stronger overall choice.

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What our customers say about imploy

Here’s how imploy is helping teams across Australia improve operations, boost productivity, and stay compliant with less effort.

“imploy has changed the way our team works together"

Before imploy, managing multiple locations and client's was a challenge. Now, we’ve streamlined managment and boosted our delivery of care by 41%.

Sophie Williams - Operations Manager & Coordinated Care

"A game changer for our operations."

Since switching to imploy, our admin load has dropped dramatically. Rostering is now simple, invoicing happens automatically, and our support workers love the mobile app.

Giovanni Ricci - CEO & Care Foundation

Frequently Asked Questions

Got questions? These FAQs are here to give you quick and easy answers about how our platform makes client management a breeze

What should I look for in an aged care software?

Look for software that is easy to use, offers flexibility, and integrates essential features like rostering, compliance tracking, client management, and invoicing. imploy combines all these features, helping you manage care efficiently in one platform.

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Can staff view their schedules and access client details on the move?

Yes, with imploy's dedicated app, staff can access their schedules, view client details, and make updates in real time from anywhere.

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Can staff use the imploy app to add notes, mileage, and expenses?

Absolutely! imploy allows staff to log notes, track mileage, and submit expenses directly through the app, ensuring everything is recorded accurately and conveniently.

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Can imploy be used to schedule group shifts?

Yes, imploy supports group shift scheduling, making it simple to manage multiple staff assignments for group activities or shared services.

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Does imploy allow clients or their family to view schedules and notes from their care workers?

Yes, imploy provides client and family access through a secure portal, enabling them to view care schedules, notes, and updates from their care workers.

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Does imploy have its own accounting service?

Yes, imploy comes with an in-built accounting service that handles payroll, invoicing, and financial reporting, eliminating the need for third-party software.

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