Higher standards of care made simple.

From understanding the unique needs of your clients, to sharing their progress, we make managing their support simpler, more accountable and more stress-free.

Client Records Mangement

Welcome new clients with confidence. imploy gives your team instant access to detailed profiles, care needs, and support goals, all in one secure, central system.

Streamlined onboarding
Capture client information, care preferences, and documentation in minutes, not hours.
Live updates
Ensure every staff member sees the latest client data (including updates to goals or care needs) as soon as they’re saved.

Timeline Tracking

Stay on top of every client journey with clear, chronological tracking of notes, updates, and milestones.

Progress visibility
View every interaction and update in a single, scrollable history.
Better handovers
New staff or care coordinators can pick up where others left off with zero confusion.

Client Budgets

Keep client spending transparent, compliant, and under control. imploy helps you develop budgets in real time, ensuring every service aligns with the client’s funding and goals

Live budget tracking
Monitor how much has been spent, what’s remaining, and where funds are going.
Funding alignment
Assign services to the right budget categories, reducing claim errors and supporting audit readiness.

Care Plan Management

Upload and update care plans directly in the system, with version control and secure sharing options for authorised staff.

Centralised documentation
Keep care plans, assessments, and support documents in one place.
Compliance ready
Always have the latest version on file when auditors or healthcare professionals request it.

Client Preferences & Matching

Deliver more personalised care by recording and acting on client preferences.

Preferred worker requests
Let clients choose who they feel most comfortable with.
Better matching, stronger outcomes
Improve satisfaction and continuity by connecting the right people.

Empower your staff with one simple app

Give your team the tools they need, right in their pocket. The imploy mobile app lets support workers and carers clock in and out, view schedules, manage availability, write progress notes, and access client information (all from one secure, user-friendly interface). Built for real-world care environments, it keeps your workforce connected, compliant, and in control wherever they are.

Frequently Asked Questions

Got questions? These FAQs are here to give you quick and easy answers about how our platform makes client management a breeze

How do progress notes and timelines work together?

Progress notes are automatically time-stamped and added to each client’s timeline, giving you a clear, chronological view of all updates, visits, and milestones.

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Can Imploy's care management system handle complex client needs?

Yes, Imploy is built to support clients with diverse and complex needs. Its customisable care plans, flexible scheduling, and integration with allied health services ensure holistic and personalised care delivery.

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Is Imploy's care management system user-friendly for care workers?

Absolutely! Imploy includes a dedicated app for care workers, enabling them to access client details, log shift notes, track tasks, and report incidents in real time with an easy-to-use interface designed for efficiency.

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How does Imploy ensure compliance with regulatory standards?

Imploy’s care management system is equipped with compliance tools, such as automated alerts for expiring certifications, comprehensive documentation storage, and detailed progress reporting. These features help providers stay compliant with Aged Care, and NDIS and other industry regulations.

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What our customers say about imploy

Here’s how imploy is helping teams across Australia improve operations, boost productivity, and stay compliant with less effort.

“imploy has changed the way our team works together"

Before Imploy, managing multiple locations and client's was a challenge. Now, we’ve streamlined managment and boosted our delivery of care by 41%.

Sophie Williams - Operations Manager & Coordinated Care

"A game changer for our operations."

Since switching to imploy, our admin load has dropped dramatically. Rostering is now simple, invoicing happens automatically, and our support workers love the mobile app.

Giovanni Ricci - CEO & Care Foundation